Best Water Clean Up in Chesapeake VA

We had a pinhole leak in one of our pipes located in our crawlspace. I called another company this past Wednesday, diagnosed the issue when they came in on a Thursday, but could not fix it until Monday because they were booked. I called Ali-cor and the lady over the phone gave me an early schedule for today (Friday). Brandon and Michael arrived early, were very professional, and were very efficient addressing the issue, plus they charged for a very reasonable price. I very highly recommend this company.

The young man, Jorgio, was on time, insightful, very professional. He communicated with me every step of the service he provided me. I would recommend him and the company he works for. Micheal & Son was great and he truly made my day. God bless him and his family. Job well done. Thank you!!

I was referred to 911 for a hose bib out back not working. Josh came by and determined pretty quickly it wasn’t the bib, but the shut off valve which he had a heck of a time finding. A quick job turned into making another appointment due to my shut off valve having been cut by the previous owners for some curious reason. Come the day for Josh to come fix it, he’s tied up in another job most of the day, but the home office is keeping in touch with me throughout the day, letting me know it’ll be a later arrival and why which is worth it’s weight for me. I can’t stand being left in the dark on matters involving arrivals. That’s half the reason why I track my packages like a hawk. The professionalism is superb, I’ll be telling everyone to use 911 plumbing.

As a Property Manager for 9 years, Tim and Linda have always been reliable and ready to help.

Very quick and efficient. Jenn is always a pleasure to work with!

I'm sure this is a fine company when it comes to the quality of their work but there is a huge disconnect in communication. First I was told there would be an $85.00 fee to come out. I had never paid for an estimate but this company was recommended by someone I trust as far as mechanical abilities. I called back a day later and talked to a different person and there was no mention of the fee. I scheduled for a plumber to come inspect a significant concern. The plumber was professional, took two photos and one video and charged us $125.00. It turned out to be a significant concern and needed attention immediately. I called numerous times for an estimate for repairs but never got a response or an estimate. It has been over a week and still no estimate. I wasted $125.00 and Lanthorn Plumbing missed out on what turned out to be a total bathroom remodel. Use this company with caution.

Big shout out to jimmy with Harrison’s plumbing came out and figured out a problem multiple companies could not he is very professional,knowledgeable and passionate about what he does

I have been a customer of Smith & Keene since 1996 and have never had an issue with either the office staff or on-site technicians. Always treated with respect and professionalism.

Excellent service. They were on time, professional and completed the entire installation of new system in one day.

Stephen followed up on initial installation with replacing some slightly damaged outer panels--
as promised. Professional all the way ! Salesman Chris also did a great job.

Excellent service and guaranteed there work

Not repair, but replace. 2 existing boilers 30+ yrs. old. 12 unit co-op. Replaced the aging old boilers with mount on the wall On demand tankless boilers. 95+/- energy efficient Bradford-White units. John and Mark were responsive, reliable, cleaned up after...excellent job. Would and will certainly recommend calling Mark Parker for your HVAC needs. Outstanding!!

I had an issue with my garbage disposal leaking, they came out and looked at it, only for it to be something not tightened fully. Very knowledgeable and great customer service! Would recommend this business to anyone needing a plumber!

Josh G and Dustin were incredible. They responded to a call, after hours on a Friday night, and in a terrible storm. They were professional, efficient, and trustworthy.