Best Ductless Heating in Chesapeake VA

Had the team out to fix my dinosaur unit. I was happy they didn’t push to replace the unit. The part needed was back ordered, so we went a while without ac. But when it came in, Kitty, got us scheduled the next day. The job took less time and when it still didn’t work, they came back the next day and fixed the problem. Im very happy with their service and will be using them in the future when it comes time to replace the whole system.

Extremly satisfied with the work done. Michael & Sons replaced my old HVAC system. Technicians were on time courteous and very professional.

We had RS Andrews replace our HVAC system a year ago. At that time, the technician installed it upside down... Yes upside down. The intake and the output were reversed. We had to call and have them come back to reinstall it. There was no I am sorry for the inconvenience or anything. Just OK we will have someone come back. At the time I should have just halted our service, but I gave them another chance and bought the service contract. Now the thermostat that they sold us and installed has malfunctioned and is not working. We called last Monday and they said they could not get us an appointment until Thursday. Then Thursday comes and they leave a voicemail 2 hours before the appointment that they need to reschedule. We call back and are informed that they will have to reschedule for NEXT Thursday... a week later! While my AC is not working. How did we go from today to next week in a few hours??? I will be canceling my contract and business with this company.

As always I had a great experience with the company. Satisfied with the repair.

I purchased Smith & Keene's service agreement plan a few months ago and had them come out last week and do inspection on system and everything checked out good. Today I was walking underneath a vent and noticed hot air blowing from it and i discovered outside unit not on. i contacted Smith & Keene and was told that since i have air conditioning upstairs it is not an emergency and someone might be able to come on Monday. I understand if someone could not come out today but would at least expect service within 24 hour period.

They are so honest and actually saved us money when we put in a new system!

I am a landlord living out of state. House Call provided the service needed to keep my rental property functioning properly. Fast and friendly service.

What a pleasant and professional experience from the start. Phoned A-1 American and spoke with Candy, very kind and professional. I explained my problem and she said a technician would be calling me to let me know of arrival time. Technician Larry phoned 30 minutes prior to arriving. Once he arrived he quickly assessed the problem and fixed it at a reasonable price. We were having an issues with our AC unit not cooling our house. He thoroughly explained everything he was doing and educated me on some heating an cooling tips i was not aware of. I'm glad I called these professionals! Larry was very kind and helpful!
I would highly recommend them to anyone!

Barb Gillium