Best Drain Cleaning Water Jetting in Chesapeake VA

After hours of calling other companies, Ali-Cor was at our house within an hour of reaching them. Our main water valve was broken and they were able to quickly fix it and get our water back on! They were very professional and did amazing work.

I had a sewage back up in my home at 3am Sun morning. I called my home warranty company who wasn't open at the time and had to call back hours later at which time they assigned a plumbing company to come out that I never heard from until today (Tues). This was a very urgent matter so I called A1 who advertised having 24hr emergency serevice and I got the answering service who immediately had someone call me at 4:30 in the morning. I think his name was David. He gave me some advice on what to do as far as getting my warranty company to authorize them to come out to do the job so that I could be reimbursed what I would be paying out of pocket to them. The warranty company made me give the company they assigned to me 4 hours to respond before they would authorized A1 coming out, but in the end they did. When I called back to have A1 come out, I spoke to Carol who was very pleasant and eager to help me in my frantic situation. She really took the time to explain things to me, give me pointers and she just calmed me down and took some of the edge off. She kept me posted every step of the way as far as the technicians whereabouts and when he would get to me. Once the technician (John) got there, he immediately located the problem and got me up and running again, because before he got there, I was unable to use any water or toilets in my home. He was very knowledgeable and efficient. All and all these people seemed to be very honest and trustworthy. I felt comfortable with them and will definitely used them again and recommend them to family and friends.

I purchased a home and during my home inspection report the jet bathtub would not turn on which was noted on the home inspection report. As part of the home inspection repairs, Wright Way plumbing was contracted by the seller and on the repair invoice Wright Way plumbing reported that it fixed a loose connection to the jet tub. When I took ownership of the home, the jet tub would not turn on. I called Wright Way plumbing and asked if they could come out and fix the problem that the jet tub wasn't turning on. During the call, I verified that I would not be responsible for the work to remedy the issue (since they had already been paid to fix it) and I was assured that this was going to be the case. When the techs arrived, they were able to turn the jet tub on several times after resetting the GFCI before it again tripped the GFCI. After googling some information on their tablet, the techs pried off the jet tub control panel and concluded that it was a faulty piece and needed to be replaced and that I would have to be charged for the part and labor to replace it once it came in. Separately, during this visit, one of the technicians broke my bathroom pocket door by removing it from its track as he was working on the tub electrical panel. I spoke to John Wright (the owner) that I did not believe I was responsible for the cost of the tub repairs since his company did work on the tub for the same issue for the home inspection. John offered crediting some labor costs towards replacing the control panel but still wanted to charge me for the part and any other labor greater than the original work. Also, John wanted me to take the issue with my realtor who agreed with me that Wright Way plumbing should remedy the problem and after several phone missed attempts between each other, I called John today to get a resolution and plan to move forward with the jet tub and pocket door. Right away, John became unprofessional describing me as a monkey with his hand in a cookie jarand refused to fix the door or fix the original jet tub problem. I terminated the phone call and will move on from this experience. I rarely, if ever, post negative reviews, but this is a case that needs to be communicated to all consumers. I will have to find someone else to actually fix the jet tub and my bathroom door.

I found Mr. Rooter through Yelp after calling two other plumbing places to get a quote and time frame in which someone could come out.

I had a washer installed but the delivery guy couldn't get the hot water hose off the valve and advised I call a plumber to help so nothing gets damaged. The water in my house is apparently very hard and the hose was REALLY old (19ish years) so the hot water hose had fused to the valve.

Mr. Rooter was able to send a technician out a couple of hours after I called (all other places I called said maybe late Friday, but likely early Monday) which was great!

My technician's name is Zane Albrecht. He was incredibly personable, explained everything he was doing, and was very professional and polite.

If I have any plumbing issues or plumbing needs in the future, Mr Rooter will be the first company I call and I will request Zane Albrecht every time!

Thank you for helping me get my washer up and running. My kids and their stinky clothes thank you! :)

Very unprofessional. We scheduled a Saturday appointment for an estimate to replace Quest piping. Plumber was 15 minutes late and did not complete the estimate. Halfway through the walk through he told us we “needed to find someone else” to do the work and walked out without explaining why or apologizing for wasting our time. Other plumbers have had no issues and it looks like we will be choosing another company for this work.

Logan was really thorough today getting our faucets working again, & advised us on the condition & remaining service life of our well. Now we’re back running again & can plan ahead for a new deeper well. He also took a couple minutes to troubleshoot a refrigerator leak (bad freezer door seal). This is the 3rd time we’ve had Lanthorn out for various issues & they have been excellent each time. Thanks!

Very disappointing. I called Shawn and asked if he could come out and check for a water leak which NNWW notified us about. He didn’t sound very interested in taking the job but asked that I text him our address and contact information to the number I called. He said he would try to make it out at the beginning of the following week. I texted him our address, our contact information and wrote again what the issue was. I never heard back from him again! He didn’t even have the decency to acknowledge my text message. I guess if you’re in high demand, you can pick and choose your customers. Obviously, we didn’t meet his standards. While he receives lots of great reviews when he actually shows up, my suggestion would be to find someone who is more reliable.

Anyone looking for a plumber, you can stop now...Jimmy is hands down the best! We first called him for an emergency burst pipe about a year ago and he came ASAP, worked quickly and efficiently and he really knows his stuff! He's even patient enough to explain what he's doing and how things work and answer all of my questions. And he works on things like it's his own house. He keeps things neat and comes equipped...he doesn't have to leave every 10 minutes to go to the hardware store. Since then he's installed a new toilet and a new awesome tankless water heater and even on a Sunday so we didn't have to go without! And it was actually going to be his personal water heater, but he let us have it so we didn't have to wait. He really is the best! Jimmy's got integrity and work ethic and you are completely confident the job is being done in the best way by the best person.

Nevie has completed countless jobs for me. He’s total class! Exceptional to work with!! If you want the best plumber in Hampton Roads, you need to call One Stop Plumbing!

Mike was very nice and professional! Gave us tips to keep our sink from backing up again, and a few other quick house repair tips! Highly recommended!

Great job done by two professional men...highly recommend!

Mark and John were fantastic. We began to have a hot water tank problem on a Friday afternoon. Mark worked with us during the weekend to keep our tank burning and then John installed a new tankless system in our home. We are very appreciative.

Awesome service