Best Air Conditioning Repair Furnace Repair in Chesapeake VA

I called Saturday to see if I could have someone come by and have my AC looked at. They said they could have someone out there between 2-6. I waited until 6 and no one showed up. I called back to see if anyone else’s even on the way and they said they were running behind and to wait until 9 pm. I called around 8:30 pm to see if they could come first thing in the morning. I as told someone would be here from 8-12. I waited all morning and no one showed up. I got a text message the night before that was a confirmation text that read Saturday the 16th. The 16th was a Sunday….. I am very disappointed and will not be using them.

The entire team was friendly , respectful and clean while completing the job . All of the guys were knowledgeable and helpful as well as making sure they knew what we were looking for . Highly recommend.

From start to finish, I was kept fully informed of what was going on. Technicians were on time and very courteous. They were very meticulous and attentive to the details. My few questions were answered thoroughly. Excellent value. Very happy to have my generator installed.

After 1 hour comfort left me with a blown AC and told me they’ll be back in a week to give me a second opinion I got lucky. Marvin was working next door with comfort counts. I asked if he could take a look at my unit. It was 5 o’clock in the afternoon and he had every right to say call the number and make an appointment. To my surprise Marvin said let me take a look. He diagnosed the problem In 5 minutes. The other company was here on the phone with tech support for 5 hours. I would of been happy with just this but then Marvin went above and beyond and checked if my unit still had any warranty left. It turns out it did. He returned two days later on a handshake with the part and had my ac working in an hour. I can’t express how truly thankful I am for Marvin and comfort counts. I have no doubt 1 hour heating and cooling was gearing up for an entire unit sales pitch and I was desperate in a heat wave with no AC and probably would of fallen for it. THANK YOU

My experience with House Call Company was great. I had two Leaks in my home that needed to be taken care of. The House Call Company rep. that came out was Bryant Cueto. He showed up in a very professional manor, from his clean uniform to his professionalism of the job he had to do. He was also friendly and very informative as to what he had to do. He actually came out twice and the secound time he was with his co worker Mr. Chester who also ariived in the same manor off cleanliness and professionalism and did and outstanding job. After the work was done they cleaned up and left my home looking just as clean as it was before any work was perfomed. I would highly reccomend this company and those two reps to anyone who needed any plumbing or any other services for their home.

We recently had 2 new toilets installed by A1 American. Jeff and Randy were our servicemen and they were great. They were professional,courteous and efficient. We couldn't have been any happier and would certainly have A1 American do future work for us.