Best Installation in Chesapeake VA

I purchased a home and during my home inspection report the jet bathtub would not turn on which was noted on the home inspection report. As part of the home inspection repairs, Wright Way plumbing was contracted by the seller and on the repair invoice Wright Way plumbing reported that it fixed a loose connection to the jet tub. When I took ownership of the home, the jet tub would not turn on. I called Wright Way plumbing and asked if they could come out and fix the problem that the jet tub wasn't turning on. During the call, I verified that I would not be responsible for the work to remedy the issue (since they had already been paid to fix it) and I was assured that this was going to be the case. When the techs arrived, they were able to turn the jet tub on several times after resetting the GFCI before it again tripped the GFCI. After googling some information on their tablet, the techs pried off the jet tub control panel and concluded that it was a faulty piece and needed to be replaced and that I would have to be charged for the part and labor to replace it once it came in. Separately, during this visit, one of the technicians broke my bathroom pocket door by removing it from its track as he was working on the tub electrical panel. I spoke to John Wright (the owner) that I did not believe I was responsible for the cost of the tub repairs since his company did work on the tub for the same issue for the home inspection. John offered crediting some labor costs towards replacing the control panel but still wanted to charge me for the part and any other labor greater than the original work. Also, John wanted me to take the issue with my realtor who agreed with me that Wright Way plumbing should remedy the problem and after several phone missed attempts between each other, I called John today to get a resolution and plan to move forward with the jet tub and pocket door. Right away, John became unprofessional describing me as a monkey with his hand in a cookie jarand refused to fix the door or fix the original jet tub problem. I terminated the phone call and will move on from this experience. I rarely, if ever, post negative reviews, but this is a case that needs to be communicated to all consumers. I will have to find someone else to actually fix the jet tub and my bathroom door.

Bill & Morris where great. They were very knowledgeable and found the problem. Will recommend to anyone needing plumbing done.

Came out for a last minute call. Did great work quickly and competently!

Technician Matthew was very courteous and affable. He wasted no time thoroughly checking my system. He gave me a good report and assured me I should have a trouble free cooling season. Thank you R S Andrews and thank you Matthew.

Outstanding, family owned, small business ready to address all of your home repair needs. Timely, responsive, and knowledgeable! My new “go-to” for all my home repair projects.

The tech was awesome

Great service. Tech was very professional and fast. Just wish water was a little hotter.

Jeremy Shacklette came in and discussed the possible leak problem and how he would go on about fixing. Gave 3 quotes and broke down each quote and what it entails. did not pressure on which to choose but gave enough insight and explanation in each. friendly, professional, detail oriented, quick and efficient. included me on progress and explained further on his finds while showing me. had me inspect to make sure I was satisfied before completely cleaning up and calling it complete. 10 out of 10.

Didn't want to write an estimate for a job over 500.00 or so - we wanted to know what and how much - didn't need the work I guess , we will find someone else, more honest company

Lanthorn Plumbing took on the job of completely replumbing our 100 year old commercial building! They did a fantastic job and have remained very responsive and go above and beyond when we have run into clogs/etc. and needed ongoing help! They've responded immediately on several occassions in order to keep our business operative during plumbing issues! We would HIGHLY recommend!

Shawn was the third plumber I’ve tried and by far the best. My main line was backed up and not only did he fix the problem in a timely manner, he even gave recommendations to help ensure it wouldn’t happen again. Very knowledgeable and friendly. I highly recommend!

Russell's Heating and Cooling recently finished a complete Heating and Cooling upgrade to our home and we couldn't be happier! Service Technician Rocco Catalano and Installation Mechanic Steve Davison were a pleasure to work with, always professional, and kept us involved and informed every step of the way. Very highly recommended!!

Jimmy saved me thousands of dollars when another big company tired to get me for 10k. He’s honest knowledge & dependable !!! Don’t waste your time with other companies just call Harrison’s Plumbing!!!

I would highly recommend Plumbing Unlimited to anyone in the Hampton Roads area. They arrived at my house on time (actually early). My drains were completely backed up. Lamont was professional, personable and very knowledgeable. He explained and sent me videos of every step of his visit. He took the time to answer every question I had. Unfortunately my next steps will be to have my old sewer pipes replaced. However, Plumbing Unlimited is the only company I would call. The cost is reasonable and the customer service has been exceptional!

Installed new vanity sink and faucet