Best Commercial Plumbing System in Chesapeake VA

Louis was helpful, quick, knowledgeable, and very informative. He answered all of my questions and taught me tricks of the trade along the way. I was very grateful for the entire experience, and would hire them again without second thoughts.

Jared an John were awesome they did an amazing job, and it didnt take long at all, i would definitely recommend them for any type of plumbing issues!!!!!

Had water heater leak 10/31/2022. Original 50 gal replaced with 40 gal. Switched and installed without approval or communication. Installed wrong without approval. Will it work? It does not meet standards, not offered compensation. Deep freeze froze pipes in garage. Good response from when pipes started flowing flooding garage and back yard. As I stayed no communication until after installation complete. And the structure was left unfinished.

Highly recommend Bertolino plumbing have done multiple jobs for me from removing a stubborn clog to a large diagnostic problem which they figured out was old pipes that needed to be replaced. They are quick to schedule a visit. I have only waited a day before the scheduled visit. Professional, good quality and value. They figure out the problem and work until the problem is resolved.

TLDR: Rude & never showed up. Guy on the phone sounded disgruntled at life in general and was pretty rude, so I had a hunch when I originally called to make an appointment that these folks were going to be a problem. Against my better judgment, I made the appointment anyways because a friend had recommended them. Sure enough, they never even showed up. I even called to confirm the day before. I took off work to be home during the morning time block they specified so they didn't just waste my time, they wasted one of my sick days. If you can't even trust these jokers to show up when they say they will, how can you trust them to do decent work? I hope this review saves someone else a headache.

Our water heater broke and was leaking all over our garage the night before a party we were hosting. Jim answered immediately, came within the hour with a new one and replaced it. Great customer service! He even came back later on because he thought something looked a little funny on one of the pipes. We will definitely be using Jim again, he even had treats for our dog!

Really annoyed with rhe technicians that came out to look at the unit because within 10 minutes they came back inside to inform me that they couldn't fix the ac because they didn't want to go into the mud and to call them on Monday when I lay down a board for them to work on. I ended up calling another company they came out the same day and fixed my issue.

Sean was great. He was friendly, professional and efficient. I highly recommend Norfolk Plumbing.

Been calling left my number 3 times the owner James and or the general manager Brian does not return calls