Best Residential Light in Charlotte NC

We had a copper pipe major leak on Christmas day. Called AATP early the next morning and got a friendly receptionist who was able to quote me an approximate price to fix (ended up being ~10% below quoted (They also provide an additional $15 discount if you're on Angie's list, which unfortunately I'm not)). She was able to get the technician on-site within 30 minutes of my call. Technician was courteous and friendly, and quickly fixed the problem. Will be using them as my default plumber and highly recommend them to others looking for a good plumber.

Zack did an awesome job. Very professional and very nice.

The service man was prompt, efficient and answered all of my questions

Horrible customer service. Extremely rude.

We had a very poor experience. Not transparent and not professional.

Put a request thru Thumbtack to 1) diagnose & fix a breaker issue & 2) replace single window pane. RYN Description clearly states $95/hr in headline description. After back & forth correspondence, RYN sets arrival time btwn 11am-12pm. By noon, with no show & no communication, I text RYN twice by 12:15. No reply. They call at 1245 and we set new time for 1:30.

After arriving, Raul(?) goes to breaker and fixes issue within 15 minutes. When I ask the for that bill, he replies $275, 3X the amount they post online. This without ever informing me of the expected price before starting since it would be exceedingly more. I state that no more work is to be done, politely ask RYN to leave & I will pay the breaker bill in cash as he will accept no other form of payment.

At the end, Raul(?) drops the bill to $200 but I'm still disturbed that RYN would try to gouge customers vs was they publicly display. Needless to say, we will not work with RYN again.

We used Will to connect us to city sewer. He did an excellent job from start to finish. He was punctual and professional. We were pleased with his documentation on the initial estimate. He performed the job as described and according to schedule and price. If you have need for plumber, we highly recommend Will. He is an asset to our community.

Great experience with K1! He was able to get out the same day we called to repair the dryer. Very professional, prompt and great work!