Best Drainage Service in Charlotte NC

John Bird provided service for my employer, Rapid Tax, located in Charlotte, NC. Mr. Bird was very knowledgeable, and explained the available options related to our specific issues. The job was completed seamlessly! Thank you!

Booking a service call online was easy and I got an appt. quickly. The technician, Terence, was polite and friendly. He understood my concerns on the cost and he thoroughly explained my options and next steps we would need to go through. He solved the issue quickly and there was no upsell (unlike Morris Jenkins). I appreciate Terences transparency and integrity throughout the job as I know nothing about plumbing.

McCoy Plumbing has always done good work for us, and explains the work and costs thoroughly. On a recent occasion, Rick talked me through a plumbing issue over the phone because he didn't want me to spend money unnecessarily. I highly recommend them.

Chris is always professional and I appreciate his updates and great service.

We have used South End Plumbing twice now and had amazing experiences both times! First we had to get our grinder pump repaired the day after we moved in and they saved the day. Then we had to rerun the gas line to our fireplace and Austin was so great. I love working with them, but hopefully nothing else breaks and we won't have to see them for a few more years:)

I'll save you some time, just call these guys.

They're absolutely brilliant and I'll recommend them to everyone I know, even my mother!

I called to get help locating a small water leak somewhere between my water meter and house (I didn't know if it was in the yard or under the slab). I was asked to sit tight until I could talk through the issue with Jim, the owner. As I'm in Charlotte, I was skeptical, as most of our local plumbers are big corporate shops and I didn't think I'd hear back. 15 minutes later Jim calls me, walks through my problem with me, and throws out a solution that was far more sensible than what I had heard from anyone else I had spoken to. I booked the visit.

A few days later Jim and his team showed up as scheduled. They found the leak immediately, walked me through the solution and cost, and then got to work! Unfortunately, they hit a bunch of tree roots in my yard that meant they'd need an excavator to finish their work. Despite the setback, and the additional cost of having to drag an excavator out to my house in Charlotte from Gastonia, Jim stuck to his original quote and wrapped up the work as promised.

It's hard to find people that are this approachable, honest, and professional. You can't go wrong here.

They were great! We had a leak and they came out right away. Super knowledgeable. Would highly recommend.