Best New Install in Charlotte NC

They called us to let us know that they were on their way. Very professional and polite. Installed our gas logs, cleaned up, and gave through instructions. Great people!

Great to see the boss doing our outside tap. A1 job

Even through adversity with freezing cold weather that wreaked havoc on their machinery, Ultimate Plumbing stuck with it until the job was complete. I will definitely call on them again whenever I need plumbing work for my business or home.

As a business owner myself, I am keenly aware of the challenges with scheduling, staffing etc. I also realize the value of communication. PC Godfrey provided zero communication and left me hanging for a service call for 2 days in a row. I had to call both days to request a general timeframe and continued to get call centers or dispatch that would tell me that they would “look into it and give me a call back” yet hours would go by and no call back. At the very least… if your technician is running behind or had to change direction, you could give me some indication of the change.
We have a gas leak at our company office preventing our company from performing tasks required for our daily operation and now 3 days later we must start this process over. I am extremely disappointed and this is the first review I’ve ever taken the time to submit. Again this is coming from someone who is quite understanding when it comes to business operations. I have moved on to look for another company and suggest you do the same.

Danny and Joe have spent the last 36 hours making sure our commercial kitchen could function after an emergency fix and then permit on our gas line. Professional, prompt, knowledgeable, strong recommendation for commercial kitchen needs.

Last summer we were expecting company when the first heat wave hit us. Fired up the A/C and it was not cooling the house at all. No way we could have a house full of people in that heat. We called several hvac companies ad everyone was slammed. Accent sent out a tech the same day. We ended up needed a whole new A/C unit and they had it install the next day. We called around to make sure the price was good and it was very competitively priced, especially considering the next day service. I hope to never need them again, but I would not hesitate to use them should the need arise. I would also not hesitate to refer them to friends and family.

Whew! Dustin came out on a Sunday evening at 5pm and stayed until 9pm. He responded to my call immediately! He was thorough in tracking down the problem, and did several checks afterwards to make sure the problem was fixed. I cannot say enough about this honest, reliable guy and I highly recommend him! Pork Chop’s Plumbing customer for life!

Drives under the speed limit in the left lane. Loose equipment in back of truck.

We upgraded from 40 gallons water heater to 50 gallons. We were promised city inspection as part of it. After installing, they would not get it inspected. After multiple phone calls and calling city found out they don’t have bond with Mecklenburg county so they cannot actually work in county. Now I cannot raise permit since work was done by FatMan plumbing. Please check if they have permit to work before working with them. I have no idea if the work meets code or not.

Horrible customer service. Extremely rude.

I was very pleased with the service I received. Chip was pleasant, informative, and thorough. I would recommend them to anyone with plumbing issues. Thanks!

Several weeks ago I detected a serious leak in my garage. I hired a plumber who assured me he could fix it. The leak was still present after a few days. I called plumber #2 and he put a huge hole in my ceiling and also guaranteed that the leak was now fixed. After having the huge hole in my ceiling repaired and painted, days later, the leak was back with a vengeance. It wasn't until I called Service Pro who performed a thorough diagnosis of the problem and personally showed me where the leak was coming from. Will and Mike tackle the problem and showed me the parts they replaced. While here, I pointed out another problem with my toilet and he fixed it right on the spot. What I loved most is that Service Pro comes prepared to do the work and gets it done in one visit. I can't wait to refer Service Pro to my family, friends and neighbors. Can't say enough about the Excellent and Professional service I received today.

AVOID PERFIX COMPANY. IT'S REALLY BAD, THE WORST. I'M SO DISAPPOINTING and upset how he stole my time and money. This is the kind of job PERFIX does. No ONLY he took 2 weeks when he said 1 week. He was coming to work 2 hours and leave. Now I'm calling and texting to come and fix what he didn't do correct and he does not answer. He did post few days ago the pic of my bathroom, now he erase them, well here is the truth of his job. My bathroom sink is licking everywhere, my shower is not mixing the right temperature. You can see the pictures of Mazin m elzayat kind of work. HE IS AN AMATEUR, UNPROFESSIONAL, HE HAS NOT WORK ETHICS.

Antonio saved the day! He was fast, responsive and a joy to work with. Professional and on time, I am forever grateful for the work he did on my house when a pipe burst due to the cold weather. Thank you!!!

Great Company! Installed a ROS System at my house and my moms. They did a great job!

Kris was wonderful and efficient!!

I highly recommend Helms Plumbing for all your plumbing needs. Chris Helms (owner) is a pleasure to work with. He is professional, honest and trustworthy. Chris was able to find and repair a drain leak that two other companies failed to find or fix. In the future, Helms Plumbing and Drain will be the only plumbing resource we use for ANY of our future plumbing projects....large or small.