Best Central Air Conditioning in Albuquerque NM

Great service and very reasonable pricing. I have had Central Plumbing into my home twice, and have been impressed both times. Trustworthy, and have fixed both issues (sink drain clog and furnace) in a timely manner. Will use them again, and highly recommend!

Super helpful, kind, and knowledgeable. Very happy with the work done and will definitely be recommending them!

Rick was very professional from my initial contact with him through the installation process. The team was easy to work with and concerned about making sure I was satisfied with the installation process. There was an issue with the heat not working after the installation. I called the office on a Sunday morning. Rick returned my call within 30 minutes and came out immediately to correct the issue. The heat was back on within 90 minutes after my call. I highly recommed Custom-Air.

Chris arrived early, kept me informed of the progress, & answered all my questions.

Mike is fantastic! I’ve never been more happy to pay someone for the value they provided. He’s the only service I will recommend to my friends.

Great service with fast and honest workers. Thank you so much for an awesome job!

I am writing this review to express my extreme disappointment and frustration regarding the recent experience I had with Signature Heating and Cooling. As a trusted vendor of Costco, I had high expectations for the quality of service I would receive, but unfortunately, my experience has been far from satisfactory.Sales representative Erik initially came across as knowledgeable and reassuring. He inspected the property and assured me that everything would function smoothly, promising that the installation would occur within a week. I fully paid $24,773.20 for the services and equipment as per the agreed terms.However, what followed was a series of broken commitments and lack of communication. I never received any follow-up calls, and it was only after numerous attempts that I managed to reach Erik. He mentioned pending permits and delayed timelines, leaving me in a state of uncertainty. After another week passed with no progress, I contacted Steven, who seemed unaware of my project and asked me to make a payment that I had already made. The lack of coordination within your team was evident, and it was disappointing to see Erik being blamed for the internal shortcomings.I trusted your organization despite the effort I had to put in to get updates. I patiently awaited the promised installation after signing the contract on July 21, 2023. Regrettably, as of August 8, 2023, the installation is still pending, causing me to take time off work and remain present at the property. The installation team's inability to proceed due to roof weight limitations was a disheartening revelation. To make matters worse, no alternative solutions were offered except to contact the sales representative.In an attempt to find resolution, I contacted Erik to discuss my concerns. While he initially suggested exploring mini split options and even offered a $300 gift card as compensation for the inconvenience, my visit to the office did not yield any fruitful outcomes. I encountered a lack of preparedness, as Erik was absent and I had to speak to Robert Quintana, the sales manager. Despite his empathetic demeanor initially, he was unable to provide viable alternatives or a clear way forward. His offer to honor the contract if I upgraded my roof was not feasible, and his lack of options left me frustrated.When I attempted to discuss a refund with Robert, I was met with resistance and frustration. He declined to compensate me for the troubles and deflected the responsibility onto Costco for refunds. His agitated response to my questions about a refund timeline led to an abrupt hang-up during our conversation.I find it deeply unprofessional that Robert hung up on a customer seeking clarity and resolution. I conveyed my dissatisfaction via text, highlighting the unprofessionalism of this behavior, but my message was ignored. I have also reached out to the owner of the company in hopes that they value their reputation in the community and address this situation appropriately.In conclusion, my experience with Signature Heating and Cooling has been a disappointment at every turn. I would not recommend your company to anyone, as the lack of transparency, broken commitments, and unprofessional behavior have left me thoroughly dissatisfied. It is regrettable that the company's reputation as a trusted vendor of Costco does not align with the reality of the services provided.

Knowledgeable, professional, kind. I had a great experience with First Rate. The gentleman who did the quote explained everything thoroughly, something I didn’t get from the other company I tried. He communicated well and worked with my schedule. Installation was great as well. They worked throughout the day and showed me how to work my new thermostat. Overall, A+ experience

We have used E & M on several occasions. When our water heater went out the work was done swiftly so we weren't inconvienced by being out of hot water. We found the repair expense very affordable! We will continue to recommend E & M to our friends and family!

I called the day my water heater went out. Jesse came to look at it and I needed a new one. They made special arrangements to install a new one that same day. I’m very grateful to Jesse and the other associate who helped him. They did an awesome job at the agreed upon price. I have used them for years and this kind of customer service is why.

Did not return my call