Best Water Softener in Boston MA

Very friendly, quality service!!!

We were not getting heat in a back bedroom. Tom came out and found out the previous folks must have had kid(s) who threw down all sorts of stuff down the ductwork. He cleaned our furnace and fixed our problem with a very reasonable price. Highly recommend!

Thanks Water Mold Fire Restoration for your timely response and great job on our home!

Always satisfied prompt courteous professional

Ernie was very responsive and the quality of work was great. He came the same day and understood the urgency. The repair was bit tricky and he was through professional and very friendly. Would any day recommend him.

Called Wayne and his team this morning for an issue with my disposal. Team was super quick and helpful getting the issue fixed.

Garbage Disposal replaced. Charged over $1,140 AFTER the device was installed. When asked upfront what the cost of the device would be, I was told the repairman did not know as it was in his truck. I explained that the device had been replaced 4 years ago and asked the average lifespan of it. I was told 3 years. When I looked it up online, it's 7-8. Company will not send an itemized receipt to show how they got to the $1,140+ price. When I called to speak with the owner, he said it is because it costs money to run a business. This company clearly has no interest in being upfront, honest or provide justification for their egregious pricing. DO NOT USE THEM.

I decided to use this plumber solely on the reviews and that was a big mistake. I have never written a negative review in my lifetime about a business since I also own my business and know how difficult customers can be sometimes. I scheduled an appointment with this company at a certain time but they showed up 4 hours earlier and I was not home. They rang the bell came in did the work in under 1 hour which was a very simple job with very little supplies necessary. They charged twice what the normal cost of the job would be and took advantage of the person who was home just because she was a woman. I gave the business owner a chance to respond to my complaints instead to be called a liar who is trying to cheat them and several other names. They claimed that they charged per hour labor from the time they got the call and left whatever location they were at trying to explain the outrageous price and that I had to pay for time and gas for them to travel to me which I live less than one mile away. Then they said they charge a flat fee for this specific job each time which is false because I explained the job and even texted them a picture and they said that they need to come out to see it to give me a price. They did try hard to explain the over inflated price in which there is no explanation. They even charged in the invoice for the appointment even though they claimed to waive that once they start doing the work. There was no break down of labor costs, cost of parts just a huge total with an appointment charge added on. They said they would offer a discount on my next job or a $50 discount because they know they did me wrong. I feel completely taken advantage of and I was not home to approve this job and it is a shameful to take advantage of women to make profit. I believe in making an honest living. This was not honest at all what they did. Proceed with caution with this plumber.