Best Drains Toilets in Boston MA

Greg was efficient and informative . Quick to respond . & he has a clean truck. 👍 thank you Wayne Drain

Professional and honest! We contacted them because our sink disposal was not working. He could have easily charged us and sent someone over, but walked us through a common troubleshooting process that we were able to do ourselves. We will use definitely be using this company again. Thank you very much.

This was my first time working with Winters Home Services. They are very reliable. David came to check my HVAC unit and he did a great job. He is very friendly and knowledgeable. He explained everything to me very clearly. He also helped sign up for a customer plan. It feels great to know that if anything goes wrong with HVAC or plumbing, you will get the help needed from real professionals.

As someone who doesn't know anything about plumbing, Drain Stars did a fantastic job explaining to me what was happening with our leak, what our options were, and pricing. Service was quick and efficient. I'd absolutely use them again.

Arrived on time, gave honest assessment, quality work, good customer service. A+++++

Install gas cooktop

Unreliable, rude, unprofessional and incompetent. Basement flooded and needed urgent help. Called this company and booked an urgent visit for someone to attend in 2 hours. No one showed after 3 hours so I called to chase up. Only to be spoken to my Thomas (rude, unprofessional, condescending and unsympathetic).I explained that the drainage system is blocked/back-up and he immediately responded without even listening to me that it's not the company's problem and that I would have to call the city. He told he couldn't help me because I could not explain why the flood happened. Of course I wouldn't know which is why I'm asking for help. I asked him to clarify why an appointment was booked in the morning and he said that his colleague was ill-informed. I repeated that I needed urgent help and wanted to speak to a manager. He lied saying the manager was not at his desk.Just rude, unprofessional and disgraceful service.

Great experience. Everyone I dealt with was so personable and professional. They were able to quickly fix my faucet issue and were reasonable with pricing. Overall, very happy with the service.

Michael is awesome. Great attentive service. Persistent in the face of challenging issues. And Lori, the business manager, rocks.