Best Plumbing in Boston MA

AlphaOmega Plumbing did a great job. They had a very nice and friendly staff that fixed our furnace and our AC unit for us! They worked fast and gave a good deal. Definitely better than my past experiences. Now I have someone I can trust!

Drain Stars was outstanding! I called in the morning and Andy was able to come out within a couple of hours. He used the camera to show me where the problem was in the sewer line, and he treated it then and there. He was wonderful about explaining everything. Highly recommend!

I reached out to Narrow Way to help with the plumbing of a kitchen remodel. I spoke to Mary who was very cheerful and promptly helped me set up an appointment. They sent me Mario to take a look at the work and he was very helpful in his recommendations. He never followed up with the actual pricing, even though he called me to tell me he would.
Fast forward a few days, I call and speak to Mary again who prompts Mario to call me with pricing. We spoke and committed to a date and time of when they’d complete what was needed.
This is where it goes downhill. When it came time to actually get the work done, they sent Steve who showed up an hour late (without reaching out to let me know that). When he showed up to do the work, he was inside looking at things etc. He me that he needed to leave to go get a part. When he came back, he informed me that his supervisor advised him to stop the work because there were unexpected things (based on pictures he sent in) and that the quote they gave me wasn’t enough to cover the work and they needed to bill me by hour instead. So 2 hours in, nothing was accomplished. They insisted that another supervisor needed to come out and assess the situation which happened on a Friday afternoon. After this supervisor’s visit, I was told that I’d have an appointment for the following day, Saturday at 7:30 AM. I get a call from Jose at 8 AM to let me know that he won’t be able to come until 10 AM because he’s dispatched to an emergency. 2 hours later and he still no showed.
Backdrop to all this is that I had to arrange for other parties to be there (contractor to install cabinets after plumbing is done) along with an electrician to hook up the dishwasher. Due to their flakiness and lack of commitment to their word, I had to pay everyone for 2 days worth of work for nothing being completed. Even though they present a good front when comes to talking, they lack the professionalism and substance to be reliable to actually get the work done - which is what matters in the service world.

I can't recommend Akian Plumbing highly enough, not just for their expertise but for the responsiveness to phone calls, thoroughness in fixing a vexing problem as well as the dedication, courtesy and pleasantness of the technicians. All together a good experience!

I plan on calling again for my yearly boiler maintenance.

Kevin stopped by to help us with a few gas lines, and he made sure everything was set for our dryer, our grill, and even an outdoor heater powered by a natural gas line. He was really helpful and improved more in our house than we even expected. I’ll give him a call next time I need plumbing help.

Speedy service and fixed heat pump issue right before the winter storm!

Great customer service and fantastic work ethic!!!!

Michael with Presidents Plumbing was super responsive when I had a problem with my heat. He took care of the issue and I had heat within an hour. He was super professional, explained the issue & how I can prevent it. For sure someone to rely on!

Very unprofessional. Avoid at all costs. I made an appointment with Charlie and took a day out of work but he never showed up. No call no show. I called multiple times he finally texted me hours after our appointment and told me that his other appointment ran late. He told me that he would make me a priority to reschedule and he never responded to my texts or calls after that. Weeks have gone by and I still haven’t heard back from him. Unreliable and unresponsive.

So, we all know plumbing emergencies alway happen on holiday weekends, right? Of course! We lost our hot water Friday night. Spent hours Sat leaving messages with answering services, waiting for callbacks.. UNTIL we found Jay at Aaron Plumbing, who ACTUALLY PICKED UP THE PHONE and asked detailed questions about our situation. He and his father came out the next day and took care of us. That's the bottom line: they were responsive, and took care of us. Highly recommended.

Don Nally and his team do good work and stand by it (we had a double combination boiler install). Would have preferred a bit better communication/scheduling during the job but it was worth it in the end. Also, separately had a very fast turn-around for a smaller task (disposal replacement). Would work with them again.

Very unreliable - does not show as promised, does not return calls. Spare yourself some time and find another company.

Great, efficient, timely, professional.

After having a breakdown of a 11 year old water natural gas hot water heater we wanted to understand our options. After a visit from a local firm who after a cursory review provided some fairly generic options, we called Vincent from Aquaflow at the recommendation of a good friend who had Aquaflow update his heating system. Vincent was responsive, courteous, and extremely knowledgeable and took us through some options after a careful review of our systems.

We ended up deciding to install an indirect system powered by our heating system boiler - simpler, low maintenance, and very efficient. The pricing was reasonable, and the installation extremely professional and included fixing some longstanding issues in our heating system. We will plan to work with Vincent and the Aquaflow team for ongoing maintenance and would highly recommend him for any heating or hot water work..

Tony from Boston Plumbing was prompt, courteous, and knowledgeable about the issue, and he provided a thorough explanation of the steps he would take to fix our shower and faucet. Rate was very reasonable, and he was trustworthy, both of which are becoming rare in the service indusTony.

Kevin was very quick to answer my email and phone call and was able to check our units just a few days later! He did a great job on assessing what was wrong, diagnosing the problem and repairing it. He also was great at explaining the process to me which I really appreciated. I'm so glad to FINALLY have a functioning AC again! (Particularly before summer starts). Thanks again Next Step!

Always available, good prices, easy to deal with. Been using these guys for five years - everything from a faucet leaker to furnace replacement.