Best Repair HVAC in Washington DC

They were professional, honest and great. Happy i proceeded with them as opposed to the first 2 contractor referrals that my home warranty company tried to send. They were honest and good

Incredibly professional. Would recommend to any friend or family. Came and fixed our tankless water heater on the same day, and all for a very reasonable price. Prides themselves on being clean, timely, and informative. My wife and I plan to use them again in the future.

Friendly and very professional. Highly recommended.

Excellent service.

He's worked on my home a few times. Every time the staff was on time, professional and did outstanding work. From leaky pipes to new toilets and washer machine/Dryer installation. Reasonable prices.

Pricing is reasonable and billing is very clear. They are the most work focused and responsive company I've worked with in a long time. I represent multiple residential clients and they have been incredibly responsive and thorough without fail. Highly recommend.

I woke up to experience a hot water heater inside the home, and later learned I had a busted pipe outside the home. Fortunately, this did not happen on the holiday or at night, but I was sent a repair technician/master plumber who single handily brought resolution to my issues. Could it have been cheaper, maybe, but the workmanship and quality was first rate. Yves was a true professional taking time to trouble shoot the issue, and showed me how to prevent future leaks-preventive maintenance. He was with us for most of the day since I had 2 jobs, unbeknownst to me until I went outside and saw a failed pipe. This is my second or 3rd time calling Len the Plumber and both times I have been satisfied with their staff and the work. When things fail you don’t have a lot of time to price compare so I can’t speak to price, only quality and service.

The aquaflow team was amazing. They responded faster than anyone I’ve ever called and kept the owner and management company in the loop through the entire process. I would recommend them for any plumbing work needed and their emergency response is one of the best I’ve ever seen.

WL Gary proudly says they've been in service for 120 years but they still never learned how to work with customers.

My advice to you before you work with this company is to ask for a free estimate. This way you can get a quote on how much it will cost and their recommendation so that you can compare it with other companies. If they don't provide a free estimate, other companies will. Take your hard earn money else where.

I made a mistake of having them come without asking for a free estimate. They failed to let me know that the visit will cost money, they failed to tell me that there will be a service charge, and they failed to tell me what their rate is. I ended up having to pay for their visit despite: (1) never telling me what their rates and service charges are or that there will be one and (2) giving me the wrong diagnosis and wrong recommendation.

I was having water leaks because of condensation. WL Gary recommended I replace the whole HVAC unit and hungrily wanted to charge me $4,000+ and that this was the only way. I had another company come give me a free estimate and this other company said I just needed to replace the insulation around my pipes for $300+ and adjust my water pan. I decided to go with the other company and have the insulation replaced. After replacing my insulation and adjusting my water pan, it fixed my leak 100%.

After their poor customer service which was a huge red flag for me and lack of interest in giving back money they charged me for doing nothing other than give me a wrong recommendation, I am really glad I did not trust WL Gary.

Beware of this company and make sure you get a free estimate from different companies.

I used this company via a Home Warranty Service that I have. My HVAC went out on June 2. It is still not fixed. I was informed that the repair that my system needed would take too long and they didn't have the time. They came out to my property 4 times. Each time they said it would be fixed. My problem still isn't fixed. I have requested for them to never return to my property again. They are not responsive at all. It seems like they send technicians that have just graduated from some kind of tech school and don't know what they are doing but know how to highjack the system. The technicians say it is going to work and then when they return they change their story. If I could not give them a star I wouldn't.