Best Plumbing Services in Virginia Beach VA

I called Atomic due to a burst pipe. Was able to fix the burst pipe, but discovered a leaking toilet underneath the crawl space. The rep who came out was very unprofessional and scolded me for not letting them know it was no longer an emergency, even though I had already let dispatch know earlier when they called to confirm. Let them know a family member helped with the emergency, but that I had a leaking toilet. His response was if they were so handy fixing the pipe, have them fix the toilet. After jiggling the toilet with his knee for 5 seconds, they then brought me a quote to fix the toilet starting out at $370 with potentially being as expensive as $1,387 if more work was needed. For less than $10 from supply house, a youtube video, and 35 minutes of work, was able to fix the leak with a new wax seal. Paid $95 for them just to come out and be rude and condescending and then try to completely overcharge. It takes really poor customer service for me to write a negative review, but safe to say will not be using them again and will warn others. Do your research, don't get ripped off, and use another company with more integrity and professionalism!

Been using Tidewater Plumbing and Heating for many years. Bill Martin and his crew are honest and reliable. Couldn't say anything bad about this company

Harrison has worked on two of our homes over the past several years on various plumbing projects and repairs. As an Interior Designer, I work with lots of contractors. Harrison’s knowledge, punctuality and professionalism keep him on the top of my list!

I called Cecilia's Home Repairs to help with a few plumbing issues I had in my home that I had not so long ago moved into. I described my issues to Mr. Anthony over the phone and he was able to email me a quote and schedule a time for service that same day. When the technicians, Mike and Mario arrived to my home, I explained to them what the issues were. They took no time on getting started and not only did they address what I thought the issues were, but Mike pointed out other minor maintenance issues and explained to me everything that was wrong including showing me the old parts that were worn down. Another person on the team communicated with me via text about a choice in the new parts and gave me price points. The service was so efficient, they were literally in and out in a little over and hour and the cost was reasonable for all the work they did. In total they maintenanced 3 bathrooms with leaking or not efficiently functioning toilets, a shower that barely delivered lukewarm water, leaking tub handles, and low pressure faucets. The next day I noticed once of the sink drains was draining slowly. I called Cecilia's, explained the problem, and was booked for a tech to come out the very next day. Mike and Mario came again addressed the issue and explained what was wrong all in a matter of 10-15 minutes. Mike even demonstrated to me what the problem was and how even I can fix it if I needed to. Overall service was very efficient and professional. I definitely recommend Cecilia's Home Repairs!

Mike has helped me out twice with home repairs. First, a few months back with a leaky roof. Was here within a day and had it fixed in no time. Second time was today. Had some voltage drops intermittently. Was here same day, changed out some bad breakers and haven't had an issue since. On top of being quick and professional, he is transparent with his prices! You won't find service at this price anywhere else!

My water heater died last weekend and Mike hooked me up with Joe. Joe came out that afternoon and installed a water heater that same night! Even let him me help and explained everything that he was doing. I have an older house so it was a challenging install, but he still got it done all for under $1000.

Great great company! Highly suggest!

Terry was exceptional. He goes beyond the regular fix and he is so very nice !!!!

Sean was able to help me over the phone
He wasd
Quick to respond and walked me through a
repair.thanks Sean

I love the new scheduling system that Guy Smith uses. I know exactly when to expect the team to arrive and they are on time. I had a duct issue and Mike and Thomas came out and were beyond professional. They were polite, laid down a protective runner, and cleaned up after themselves. The repair was done with minimal noise and my kids were able to attend virtual class without interruption. I can honestly say this company will work to give you the best quality product and service they possibly can.

Mark came out and took care of our problem the same day we called! He was knowledgeable, and took care of our plumbing issues in record time. Honest, professional and friendly. Excellent service!

UPDATED:
The company was quick to contact me to apologize, which I really appreciated. I, in no way, am trying to get anyone in trouble, it's just that hygiene is all the more in our minds in this pandemic.

ORIGINAL:They had good availability, which was nice, and the technician was cordial, prompt and did a good job. However, when he began to unclog our toilet, he didn't use any latex gloves, was reaching into the toilet barehanded with toilet bowl water splashing all over our floors. After the toilet was repaired, he never washed his hands until I asked him, explaining we have small children in the house. Additionally, he never cleaned up the water on the floor. So I had to Lysol everything he had touched to include the floor. He fixed the problem in a timely manner, but I'm not sure if these are normal hygiene practices for this company, I'd like to think not.

MAKE MR. ROOTER YOUR FIRST CALL!!!
Approximately 3 days ago I arrived at my home after driving 9hrs at around 3am to find that I had a massive leak that I later learned was my supply line. Never having had to deal with this before, I obviously freaked out and got the water turned off. Later that morning after calling multiple plumbers local to the Norfolk and Virginia Beach area I had one come out from a different company (NOT MR. ROOTER) that immediately wanted to charge me $3.5k just to break up concrete and look for the leak. He did not turn the water on, or so much as shine a flashlight on the area I said water was coming from. The next company wanted me to do leak detection through a 3rd party first and then have them do the repair, the leak detection was quoted to be about $500, most other places charge much less.

This is significant because Mr. Zhane Albrecht from Mr. Rooter not only found the leak that was actually located above ground, but explained to me how the damage occurred, why it occurred and how he was going to fix it. This guy is the walking epitome of customer service and satisfaction, he wasn't pushy and you could tell he was advising on matters as if it were his own home which speaks volumes to his character as a professional that cares about people.

Rarely is it ever a good circumstance to have to call out a plumber, but through the unfortunate issue I had, I was thankful I had somebody knowledgeable and honest enough to see me through to the other side WITHOUT trying to rake me over the coals. Thanks Zhane, you're the man!

they were easy to get in touch with and personable however, i paid for a clog to be cleared and in clearing the original clog another was caused that didn’t exist prior to having them come out. i’m sure overall bay breeze does good work but i was unhappy with the work i received.

edit: they did come to my house. the tech was named justin and i spoke to robin on the phone. i have the charge on my account for bay breeze plumbing. 🙂

Mike was great. It took awhile to locate the pipe obstruction and make the angles but his experience paid off and our drain pipe is free and clear. Great job!

I've had several very good experiences w/JR from Unique Plumbing. He was on time and very fair.He was helpful in suggesting products that I might use for future repairs