Best Plumbing Residential in Virginia Beach VA

Absolutely amazing and helpful. Customer service is top tier and you can tell they actually care. 10/10 would recommend

Initially called them out to investigate and repair a leak behind my fridge. Turns out it was the fridge itself, and it caused major damage to the floor. They gave me a quote that day to replace the floors and it was scheduled less than 2 weeks later. They were back by the end of the week to repair the drywall and repaint the wall. The floors and wall look great and they were able to get the floor done in a day. The quote was spot on, no hidden charges or BS. They were on time every time they came out. They will definitely get my business in the future.

They came in a timely manner, and resolved my back-up issue fairly quickly.

We have used Mr. Dodd for over 30 years because we can always rely on excellent service. He has completed several HVAC jobs for us during that time. When you call James Dodd Heating Cooling and Plumbing, the phone is answered by his wife Carolyn. With her pleasant manner, she does a thorough job getting detailed information about the HVAC problem. When Mr. Dodd arrives, he has a base of information to assess the problem. He then prepares a detailed work order including the material needed to complete the job, the amount of time to complete the job, and the cost.

Over the years, Mr. Dodd has replaced an entire HVAC system in an older house we owned, completed a tune-up on an existing system (several times), replaced just a part of an HVAC system rather than the whole system, and this week, replaced a gas hot water heater for our home.

Several years ago, Mr. Dodd hired his grandson as an assistant. The two work as a great team. So, when you call Dodd Heating Cooling and Plumbing, the same team arrives to do the job every time.

Our latest plumbing problem had the team arrive, check the type of water heater needed, and locate where the water heater was in the house. The Dodd team was back in a short period of time. They removed the old water heater, installed the new water heater, and hauled the old water heater away. From start to finish, the job was completed in a timely fashion.

When Mr. Dodd left to purchase a new water heater, he could have easily stopped at a nearby Big Box store. Instead, he went to a wholesaler and purchased a higher quality water heater at a much lower price.

We highly recommend James Dodd Heating Cooling and Plumbing. They’ve become like family!

Chris did a outstanding job on our handyman-sized project. Neat, complete, great craftsmanship, and most pleasant to deal with. Expect to pay for the service, but excellent value for the price. Thanks.

Sean was recommended by a trustworthy neighbor who has used him for years. He has done several great jobs for me including taking the time today to walk me through the steps over the phone to fix my garbage disposal to help save me money. He is a great person, does great work, and is a pleasure to work with. I highly recommend him!

Great company. I've been with them over 23 years.

Our entire sewage line needed replaced. Mark did an excellent job working around our schedule to get the job done. He left the areas he worked in better condition than when he arrived! Too bad I can’t recommend a 6th star for going above and beyond

We didn't use the business for a repair because it was a simple fix with getting the correct faucet after they did their inspection. Raymond was very professional and on time. We would most definitely use this company again for any future plumbing issues.

I had an excellent experience and would definitely recommend this company to a friend!

The best

I’m a huge fan of the quality of work and the professionalism of this company. They’re friendly, quick, and knowledgeable. I would hire them again in a heartbeat and recommend them to my neighbor.

I called A1 because we had a clogged drain in our sink and washing machine. When the technician arrived he spent 5 minutes trying to snake the drain then proceeded to tell me it was the worse clogged pipes he's ever seen and told us the only way to fix it was replacing all the pipes in my house. He tried to sign us up for a loan for $15,000 and continued to insist it was the only way to fix the problem. We called a second plumber the next day and he fixed it within an hour. This company is only out to get as much money from people as possible instead of doing their job. Avoid doing business with them at all costs.UPDATE: On Tuesday the 21st, management called me to ask about this review. The person on the phone wanted to know if I wanted a refund because I never stated I wanted one. She proceeded to tell me that she could ask her manager to get me the refund but they would be more likely to do it if I changed my review. This company only cares about their reputation and making as much money as they can. Also, check Yelp for more reviews similar to mine.

American Mechanical installed home generator, team was professional and courteous. Installation looked great and professional. They were quick and kept me informed throughout the install. Only down side was how long it took American Mechanical to get the generator once I ordered it to install. I ordered generator in June of 2021 with a December 2021 install. With COVID and supply chain shortages I know it’s not American Mechanical’s fault.

They responded very quickly to an emergency call on a Saturday that same day. After a short explanation of the problem both technicians quickly identified the problem and fixed it with minimal disruption, saving us both time and money. I would highly recommend them for any plumbing needs.