Best Heat Pump Installation in Virginia Beach VA

Great staff and Good customer service

Mike & Allen were on time and very professional. They quickly identified the problem and explained everything in detail. The repair was quick and even though an unplanned expense, i had plenty of peace of mind knowning i could trust the techs making things right. Great job Atomic, I would highly recommend you to anyone for proffesional work done right.

Been using Tidewater Plumbing and Heating for many years. Bill Martin and his crew are honest and reliable. Couldn't say anything bad about this company

Our five month old HVAC heat pump stopped working the other night. An early morning call for a warranty repair was responded to within 2 1/2 hours. Technician Thomas Britton found the problem to be a simple loose wire and things were fixed under warranty and we are cool again. We’re very happy with working with this company and very satisfied with their quick response. Thomas did a great job!

On time and great work and rates

MAKE MR. ROOTER YOUR FIRST CALL!!!
Approximately 3 days ago I arrived at my home after driving 9hrs at around 3am to find that I had a massive leak that I later learned was my supply line. Never having had to deal with this before, I obviously freaked out and got the water turned off. Later that morning after calling multiple plumbers local to the Norfolk and Virginia Beach area I had one come out from a different company (NOT MR. ROOTER) that immediately wanted to charge me $3.5k just to break up concrete and look for the leak. He did not turn the water on, or so much as shine a flashlight on the area I said water was coming from. The next company wanted me to do leak detection through a 3rd party first and then have them do the repair, the leak detection was quoted to be about $500, most other places charge much less.

This is significant because Mr. Zhane Albrecht from Mr. Rooter not only found the leak that was actually located above ground, but explained to me how the damage occurred, why it occurred and how he was going to fix it. This guy is the walking epitome of customer service and satisfaction, he wasn't pushy and you could tell he was advising on matters as if it were his own home which speaks volumes to his character as a professional that cares about people.

Rarely is it ever a good circumstance to have to call out a plumber, but through the unfortunate issue I had, I was thankful I had somebody knowledgeable and honest enough to see me through to the other side WITHOUT trying to rake me over the coals. Thanks Zhane, you're the man!

they were easy to get in touch with and personable however, i paid for a clog to be cleared and in clearing the original clog another was caused that didn’t exist prior to having them come out. i’m sure overall bay breeze does good work but i was unhappy with the work i received.

edit: they did come to my house. the tech was named justin and i spoke to robin on the phone. i have the charge on my account for bay breeze plumbing. 🙂

Robert was very professional and knowledgeable at his job! Robert fixed the problem and explained everything that could have gone wrong. He made me confident that the job was going to be properly done.

We had A-1 come out after we had a company come out before them, and the company before them charged us 100.00 and they were here for 10 minutes tops and said it was just bad soap. So they were rushed to come out and leave so fast. So then we called A-1 and they came out when said and were here for about 1hr maybe more to make sure the problem was fixed. They were outstanding and the problem got fix and it was a drain seal that needed to be fixed and it did the job. I would recommend them and hire them anytime. Great people very nice and took their time. Thank you so so so much. So we had to pay them 124.00 after the messed up company before them but they fixed it and so happy.

AC went out, the appointment was easy to schedule and I was informed the entire way through. The tech came out and diagnosed and fixed the issue in a timely manner.

they’re very punctual and they know what they’re doing. the amount of money i spent on my repairs, every last penny was worth it. thank you guys.

Van from Rich Waters Plumbing was amazing! I can't recommend a better person or plumber! He was great at describing the problem and your solutions. And the value is amazing! Well done Van!

Rob and company have done several jobs for me. Both large and small. Never crosses my mind whether a job is within his scope of work. Never a need for a call back, or warranty work. Would highly recommend to any of my friends or family.

Cory was awesome and super nice. Thank you Cory

Wonderful service. Good prices and quality work. Fast response and available each time I call...even late at night.