Best Heat Pump Installation in Virginia Beach VA

Worse than 1 Star! DO NOT USE THESE PEOPLE! They lie about the cost then cheat you. Here's the ugly detail. I had this guy (co-owner mind you) give me a quote (unfortunately not in writing) to inspect my work have it cleared for the city ($200). So I did the work, he came by and looked at it (10 minutes), went to the city and pulled a permit. everything was fine until he sent me a bill for $500!!! he said it took him 2.5 hours to drive 7 miles to city hall and another 1.5 hours for the work THAT I DID!. I told him that was dishonest. He said he had to charge someone for his time. DO NOT USE THESE GUYS!!! They are liars and cheats.

He and his assistant were awesom. They went out of their way to help us and give us a reasonable price and I am extremely happy with the customer service and the work this gentleman did for me. 5 stars!!!

Bill and his crew are extremely helpful in repairing my heating/air or plumbing problems. His work is always done properly and at a very fair price. I trust him to repair what needs to be fixed in my home.

Great maintenance plan for annual HVAC maintenance (Heat pump)

Outstandinding service

The tech was very professional, came within 4hrs of my call and worked with me on a customized pricing package. Thank you Mr. Rooter!

Robin is AWESOME and the pricing is fair! I am a Realtor so I'm always looking for great services. I will definitely be recommending Bay Breeze to my clients.

Used fans to dry out the place. I do not want this to be public. Why? Because your staff was not integral nor did your leaders provide good customer service. The only way I found out what was happening was to call Janice, the lady who I contracted with and trusted. She was the only one that represented your company well! Therefore, I will never recommend Roto -Rooter.

The first guy was outstanding. Awesome customer service. He did everything he could to help me out. Well worth the $250. The second guy you sent out wasn’t worth the time of day. He ran his camera till he hit water and then told me I had a problem. I know I have a problem. Then he just tried to upsell me the rest of the time. So I pretty much paid $300 for your tech to tell me I have a clog. Not if it’s roots or if it’s clear until a certain point. Only that it’s gonna cost me between $7,000 and $14,000. I don’t think I’ll be a repeat customer.UPDATE: They did not contact me “shortly”. It’s been over 3 weeks and I still have yet to hear from them.UPDATE to the Update: They reached out to me the next day in order to resolve the issue I had.

I rarely write reviews and never this in depth - so please read!We were in desperate need of getting our heater fixed - of course it went out the last cold weekend we had for the season! Our system is only 3 years old and still under manufacturer warranty. The technician showed up in a timely manner and was nice; told us that the problem was the ignitor. Charged us $400+ and signed us up for a recurring monthly membership. He replaced the ignitor with an after-market part, which turns out didn't fix the heater. Then he says the gas valve needs to be replaced, but it's under warranty and he doesn't have the part - so we're still without a working heater, and BTW we still have to pay for everything he did even though it was misdiagnosed. He also told us a lot of other things we were wrong with our system and we needed close to another $1000 of work done.We never received an itemized invoice of what was done and what we were changed for. We got a second opinion which told us nothing was wrong with the ignitor (nor the rest of the system), the gas valve did need to be replaced and is readily available to do so under warranty. We called American Mechanical back for an ITEMIZED invoice, to cancel the membership and to work out what needs to be done about the service done at our place - putting back the original part as to not void the warranty.They were not sympathetic, they brushed us off claiming doctors have different diagnoses too, etc. and will have a manager be in touch with us. It's over a week later and we do not have a reply. We have tried calling back almost daily without reply.To put a cherry on top, they charged our card ANOTHER monthly membership fee within the same week. I'm now approaching this via our credit card company because we can't get a response. Terrible to think you can't get decent customer service from a local business. Also, as a doctor myself, having different diagnoses doesn't work like that. If you completely misdiagnose something and treat it incorrectly, you are liable for malpractice.

Our water heater broke over the weekend. We called Blessings Plumbing and they had a technician out in less than 45 minutes. Great service and Fair Pricing. I recommend their plumbing services!

Very friendly and accommodating! Great work!

Rob and company have done several jobs for me. Both large and small. Never crosses my mind whether a job is within his scope of work. Never a need for a call back, or warranty work. Would highly recommend to any of my friends or family.

Very quick, friendly and reasonable.

Kelvin did an excellent job. I've had to call on him twice and each time he was punctual, professional, trustworthy, and courteous. He also explained, in terms that I could understand, the problems and solutions.

Thank you Kelvin!