Best Standard Water Heaters in Tulsa OK
I called during that week that we had below 0 temperatures with a question about my water pipes freezing and he took the time out his busy schedule to explain. I appreciated that.
Tulsa, OK
Highly recommend them.. very professional
7633 E 63rd Pl suite 300-68, Tulsa, OK 74133
My husband contacted Allied Plumbing on 1/17/2020 and spoke to Sherry to schedule plumbing service for 1/20/2020 as we are replacing a tub/shower combo with a shower. Sherry stated someone would be out between 8am-12pm, but would call him when someone was in route to our home. My husband took the day off work to be available for when the plumber arrived. Sherry called him at 11:46am to inform him that the ticket had been lost and she requested to reschedule for the following
day 1/21/2020. My husband asked if there was anyway they could come during the afternoon or evening of 1/20/2020. Sherry agreed to have someone out by 3pm. At 2 pm I called Sherry and I was told someone would be out between 3pm and 4pm. She explained that it would be his last call of the day since he lives in the direction of our home. The two employees of Allied Plumbing did not arrive until 4:53pm. My husband and I explained that all we needed was to raise the shower head, replace the shower valve and raise it and that we had already measured for the drain which is already in the correct spot, but would need to have the drain converted from a tub drain to a shower drain (existing PVC is 2 inches). At 4:58 they returned to their vehicle to write up a quote. At 5:07 they returned with a quote of $1909.00. I struggled to understand how what we had requested would amount to $1909.00. The entire area was prepped with new vapor barrier installed, level floor, studs exposed, and existing hole for plumbing work in concrete slab. Wesley explained that the quote was for them to provide us with a finished product which would include installing the shower kit, shower trim and drain we purchased, (the only item we did not already have purchased is the delta 1700 series shower valve). I explained that we did not ask for a quote for them to install everything, but simply to only address the plumbing in regards to the drain, raising the shower head and changing and raising the valve. Wesley then stated that by us installing the shower walls ourselves it would only save us $200. Meaning the quote for the plumbing and base installation would amount to $1709.00. I was never given a quote for what I requested which was just to raise the shower head, replace and raise the valve, and fix the drain connection. I asked when they would be able to come out to do the work and was given the vague answer of sometime this week. Wesley and Jesus left at 5:13 pm after charging me a $55.00 service fee. I know Allied Plumbing charges $55.00 service fee and fully expected to pay it and schedule them to meet our plumbing needs at the earliest available time. However, Allied Plumbing arrived 4 hours and 53 minutes late and failed to provide a quote for what I requested. Never once did Allied Plumbing apologize for the inconvenience of not arriving during the scheduled time or even close to the scheduled time.
Update
Inaccuracies by Allied Plumbing:
WE NEVER RECEIVED A CALL EARLY AFTERNOON INDICATING A PLUMBER WAS READY AND COULD BE DISPATCHED.
$200 was for the wall surround kit. The remaining $1709.00 still included the cost for unrequested shower base installation and for concrete demolition (drain remained in the same location and existing (approx.) 11in x 10in hole in the slab exposing plumbing from drain to wall including p-trap). Despite explaining not wanting a turn-key product and our intent to install the kit including cutting the hole with our hole saw, I WAS NOT GIVEN A QUOTE FOR THE PLUMBING ONLY.
I was NEVER told that I could be scheduled as soon as I was ready.
The owner reached out to me 1/24/2020 to apologize for the dispatching error and inform me the $55.00 service charge had been refunded. We continue to disagree on the quote that was provided, but hope Jamie will improve the quoting process and learn from this experience.
I selected Allied Plumbing due to the reviews on google and the BBB. I am sharing my experience for other potential customers to make an informed decision.
day 1/21/2020. My husband asked if there was anyway they could come during the afternoon or evening of 1/20/2020. Sherry agreed to have someone out by 3pm. At 2 pm I called Sherry and I was told someone would be out between 3pm and 4pm. She explained that it would be his last call of the day since he lives in the direction of our home. The two employees of Allied Plumbing did not arrive until 4:53pm. My husband and I explained that all we needed was to raise the shower head, replace the shower valve and raise it and that we had already measured for the drain which is already in the correct spot, but would need to have the drain converted from a tub drain to a shower drain (existing PVC is 2 inches). At 4:58 they returned to their vehicle to write up a quote. At 5:07 they returned with a quote of $1909.00. I struggled to understand how what we had requested would amount to $1909.00. The entire area was prepped with new vapor barrier installed, level floor, studs exposed, and existing hole for plumbing work in concrete slab. Wesley explained that the quote was for them to provide us with a finished product which would include installing the shower kit, shower trim and drain we purchased, (the only item we did not already have purchased is the delta 1700 series shower valve). I explained that we did not ask for a quote for them to install everything, but simply to only address the plumbing in regards to the drain, raising the shower head and changing and raising the valve. Wesley then stated that by us installing the shower walls ourselves it would only save us $200. Meaning the quote for the plumbing and base installation would amount to $1709.00. I was never given a quote for what I requested which was just to raise the shower head, replace and raise the valve, and fix the drain connection. I asked when they would be able to come out to do the work and was given the vague answer of sometime this week. Wesley and Jesus left at 5:13 pm after charging me a $55.00 service fee. I know Allied Plumbing charges $55.00 service fee and fully expected to pay it and schedule them to meet our plumbing needs at the earliest available time. However, Allied Plumbing arrived 4 hours and 53 minutes late and failed to provide a quote for what I requested. Never once did Allied Plumbing apologize for the inconvenience of not arriving during the scheduled time or even close to the scheduled time.
Update
Inaccuracies by Allied Plumbing:
WE NEVER RECEIVED A CALL EARLY AFTERNOON INDICATING A PLUMBER WAS READY AND COULD BE DISPATCHED.
$200 was for the wall surround kit. The remaining $1709.00 still included the cost for unrequested shower base installation and for concrete demolition (drain remained in the same location and existing (approx.) 11in x 10in hole in the slab exposing plumbing from drain to wall including p-trap). Despite explaining not wanting a turn-key product and our intent to install the kit including cutting the hole with our hole saw, I WAS NOT GIVEN A QUOTE FOR THE PLUMBING ONLY.
I was NEVER told that I could be scheduled as soon as I was ready.
The owner reached out to me 1/24/2020 to apologize for the dispatching error and inform me the $55.00 service charge had been refunded. We continue to disagree on the quote that was provided, but hope Jamie will improve the quoting process and learn from this experience.
I selected Allied Plumbing due to the reviews on google and the BBB. I am sharing my experience for other potential customers to make an informed decision.
1211 S Harvard Ave, Tulsa, OK 74112
One Way Plumbing came out right away to give a quote and got the job done the same day. Plus, they were much more reasonably priced than other quotes I received.
Tulsa, OK
Received great service from Zach! Communication was excellent.
14705 E 116th St N, Owasso, OK 74055
Technicians were professional, courteous and informative.
905 S 9th St Suite D, Broken Arrow, OK 74012
Our experience with Champ Plumbing was a pleasure from day 1. We met on a Hotel project over a decade ago and we clicked right away, they made the experience enjoyable. We are now working on multiple projects with them and they are bidding on a few more. We highly recommend Champ Plumbing, these guys are true team players and professionals!!!
3555 NW 52nd St, Miami, FL 33142