Best Grease Trap Cleaning And Maintenance in Tucson AZ

I was so impressed with the service representative that was here last week. He was so professional, knowledgeable and an asset to your company. If all your repair men are a nice and capable as the one that was here, you have a team to be proud of.

Great experience. Highly recommended!!! Fast and friendly service. Will definitely be calling again.

Devin was wonderful! I put too much in the garbage disposal without water running and plugged up the pipes that drained it. It chopped up everything but then water was shooting out when I turned on the disposal and it would not drain!I called the next morning at 7:30 am and he was here by 10! He evaluated the problem, gave me the quote of $95 and got to work. He was super friendly, professional and efficient. He cleaned the pipes out, mopped up everything when the drain was opened and put it back together within one hour.I was really embarrassed that I did this but he was so kind. I was able to move on and have a great day.Highly recommend Mr. Rooter Plumbing in Tucson!

They came over quickly and went the extra mile to get the job done. I would recommend him highly.

The only reason I am giving it 2 stars is because the actual plumbing work is great. The house inspector for our re-pipe job was impressed with the quality of the work. Joey was super friendly and helpful in our estimate. The main problem is customer service. If you have a problem and have to deal with Vicki be prepared for someone who couldn’t care less about you or your experience. Their drywall sub was scheduled to come to our home on Tuesday however when we went after work nobody had shown up nor was a phone call placed to us as to why. When Vicki was questioned her excuse is they’re a 3rd party so not our fault and she was on vacation Monday and Friday (what this has to do with Tuesday I’ll never know). We were told they’d be out on Wednesday & the job would be finished Wednesday but that wasn’t true either. We were notified that they had to come Thursday to complete the work and we’d be finished on Thursday. After I called Vicki out of frustration all she reiterated to me was “Sorry but I’ve already told your husband this..”. How condescending to not even speak to me or try to be sympathetic to the situation. I’m a customer just as my husband is and deserve the same respect. After a circle of empty sorry’s and letting her know I’d never recommend them again (she got agitated at that but just said fine like she didn’t care or didn't believe me) I hung up. She then proceeded to email my husband a passive aggressive email to try to “tattle” to him about our phone call. Turns out her statements about our phone call were incorrect and my husband knew exactly what I had said as I told him about it after I hung up. There is a paragraph where she cites what she told him and it was a lie as well. He has her prior email which states otherwise. Save yourself some headache and just pay a little more money to get actual customer service. It’s terrible because the work was great but I’m beyond excited to be done with Vicki and this company. I’ll never use them again & tell everyone I know to NOT use them and go elsewhere.