Best Pipe Repair in Tucson AZ

Fast and efficient.

The plumber, Salvador, was very professional. He assessed the issue and quickly fixed it. He also picked up and cleaned after himself. I’m very pleased with this service and will be using this company in the future.

Ramon is so helpful and knowledgeable. It is always a pleasure to have him come to our house.

Sergio showed up on time to replace the water heater. The work quality was excellent as was his attitude. He did not rush the job and stayed until the heater was hot to make sure all fittings were water-tight. I will use On the Way Plumbing again!

I had a serious leak at water turn off valve next to house. It was the original from the 1970’s, so with age and amount of calcification, the person who does most of my repairs didn’t want to touch it. Southern Arizona Plumbing sent a skilled plumber out the next day.

Rufus to the rescue! He was on time, exceedingly polite, and knew just what was needed to solve the problem. He replaced the old turn-off valve with a ridiculously expensive ball valve, and I expect the problem to be solved for many years. (The price of the ball valve was not his fault.) I would happily recommend him.

The only reason I am giving it 2 stars is because the actual plumbing work is great. The house inspector for our re-pipe job was impressed with the quality of the work. Joey was super friendly and helpful in our estimate. The main problem is customer service. If you have a problem and have to deal with Vicki be prepared for someone who couldn’t care less about you or your experience. Their drywall sub was scheduled to come to our home on Tuesday however when we went after work nobody had shown up nor was a phone call placed to us as to why. When Vicki was questioned her excuse is they’re a 3rd party so not our fault and she was on vacation Monday and Friday (what this has to do with Tuesday I’ll never know). We were told they’d be out on Wednesday & the job would be finished Wednesday but that wasn’t true either. We were notified that they had to come Thursday to complete the work and we’d be finished on Thursday. After I called Vicki out of frustration all she reiterated to me was “Sorry but I’ve already told your husband this..”. How condescending to not even speak to me or try to be sympathetic to the situation. I’m a customer just as my husband is and deserve the same respect. After a circle of empty sorry’s and letting her know I’d never recommend them again (she got agitated at that but just said fine like she didn’t care or didn't believe me) I hung up. She then proceeded to email my husband a passive aggressive email to try to “tattle” to him about our phone call. Turns out her statements about our phone call were incorrect and my husband knew exactly what I had said as I told him about it after I hung up. There is a paragraph where she cites what she told him and it was a lie as well. He has her prior email which states otherwise. Save yourself some headache and just pay a little more money to get actual customer service. It’s terrible because the work was great but I’m beyond excited to be done with Vicki and this company. I’ll never use them again & tell everyone I know to NOT use them and go elsewhere.

1Huge thank you to this plumber! He was super fast, nice, and super professional! I am so happy I reached out to them and that they could fit me in so fast. Thanks again guys, you are the best.

Anthony did a great job with my small plumbing project. He explained thoroughly my needs and suggested a low cost solution. He is VERY service oriented and I will not hesitate to contact him for some future planned work.

very hardworking team, with honest & knowledgeable minds.

Very professional, on time, and does top notch work!

Very courteous and knowledgeable. I would highly recommend them.

I was very pleased with their pricing & excellent service. Responded quickly great service clean and professional. I will definitely use them again and refer them.