Best Broken Water Line in Toledo OH

This place was overpriced, paid a “plumber” 375 to come out and fix a drain in the basement, and not only did it not get fixed they made it worse! Went on to say they need to contact the city and dig up our yard! Had someone else come out this morning and they fixed it within 15 minutes! Very horrible service! If you need a plumber contact Able Masters!!

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Quick response in an emergency, excellent work. Totally recommend.

Prompt. Professional. The first employee could not figure out the leak, and he called his partner who came to assist and they fixed it together. A month later, there were still some issues. I was scheduled for the same day, and since it was under warranty the work was completed at the same time (additional work/ Pipe cleaning). Without charging anything additional.
The only thing I would recommend is that the first time they provided their services, they did not run water in the bathtub long enough to figure out there was still a blockage. If this was done, they would not have had to come out a second time.
That said, I would recommend this company.

Thank you for the very speedy service and for working with me to resolve my sewer issue. After a dry hot summer the tree roots were very thirsty!

Mike placed an outside clean out for my home. He was fair priced and finished the job quickly. He blew his competitors out of the water with his same day install and jetting service. Life-saver and a great guy, would 100% recommend to friends and family in the Sylvania Area.

Very professional