Best Broken Drain in Toledo OH

Very easy to deal with and does what he says. Highly recommend.

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Ladies and gents.. they are my go to!!

The tech that came out was Matt and he was very professional and a great guy! I would recommend them to everyone that needs any plumbing work.

Highly recommended. Yesterday was the second time my wife and I have employed ASAP and they did not disappoint. After I discovered our main sewer line backing up and draining very slowly I called ASAP. I was put in touch with Roger, who offered to come out that night. As this was a serious, but not emergency situation, we agreed that the following afternoon would be fine. Roger called the next day to let me know when to expect him and arrived on time. He and his crew went above and beyond to rectify our situation and in the process remedied our slow draining, nearly unusable basement toilet! It finally works! In addition to replacing antiquated hardware on our sewage stack, Roger also took the time to explain everything he and his coworker were doing and even laid out several preventive action options for us to consider. I will not hesitate to call ASAP again in the future as they absolutely live up to their wonderful reputation on Angie's List.

Good, quick and reasonably priced. Banged into everything though with their equipment. Not good.

Stan and Chris where great awesome job will have them do more work ' thanks again