Best Outdoor Plumbing System Repair in Santa Ana CA
We have used Tweedy over the past five years and always called them back to help out. NEVER AGAIN!
Called them to router a clogged patio drain and the process was a dismal failure. The plumber that came was nice enough, but he did not approach the stoppage from both ends--from the drain opening and the street. He concentrated on the opening, but never went to the street outlet that we had discussed early in the operation. He did use a balloon to no avail and said that the pipe was probably broken. He never went to street to work the other way on the blockage.
When I called the office yesterday afternoon and explained my displeasure I was told by the son of the owner that you don't beat horses and all that could be done was done. I did explain about the other entry point, but that had no impact. He did say that he would talk to his associate and get back to me today, which he did.
I called back this morning and was told that the plumber in question had asked me if I wanted him to enter from the street and that I would not cough another $185.00 to do that. That statement was a lie and I told the office so. We had already discussed that approach and the plumber said he was willing to do that if the close drain entry did not work. We did discuss hydro-jet at two different price points, but I did not go for a private jet ticket to Europe!
Today, I shared with the office a saying my dad used with me. There are two parts to every job and you must make every good faith effort to complete both professionally. There was NO Good Faith effort to follow through on the second part-entry from the storm drain on the curb. Money was one reason and fear that their mechanical snake might be damaged... That was the cost of doing business in my previous employ!
Never ever again with I hire or recommend Tweedy to do job for me or anyone who asks me for a recommendation.
$245.00 down the drain both figuratively and literally...
Called them to router a clogged patio drain and the process was a dismal failure. The plumber that came was nice enough, but he did not approach the stoppage from both ends--from the drain opening and the street. He concentrated on the opening, but never went to the street outlet that we had discussed early in the operation. He did use a balloon to no avail and said that the pipe was probably broken. He never went to street to work the other way on the blockage.
When I called the office yesterday afternoon and explained my displeasure I was told by the son of the owner that you don't beat horses and all that could be done was done. I did explain about the other entry point, but that had no impact. He did say that he would talk to his associate and get back to me today, which he did.
I called back this morning and was told that the plumber in question had asked me if I wanted him to enter from the street and that I would not cough another $185.00 to do that. That statement was a lie and I told the office so. We had already discussed that approach and the plumber said he was willing to do that if the close drain entry did not work. We did discuss hydro-jet at two different price points, but I did not go for a private jet ticket to Europe!
Today, I shared with the office a saying my dad used with me. There are two parts to every job and you must make every good faith effort to complete both professionally. There was NO Good Faith effort to follow through on the second part-entry from the storm drain on the curb. Money was one reason and fear that their mechanical snake might be damaged... That was the cost of doing business in my previous employ!
Never ever again with I hire or recommend Tweedy to do job for me or anyone who asks me for a recommendation.
$245.00 down the drain both figuratively and literally...
817 W 17th St #1, Costa Mesa, CA 92627
I've been an OC Plumbing customer for 30 years, and for very good reason. The fan on my AC condenser unit started making noise, and I was concerned it would fail. Reece from OC was able to come out quickly, diagnose the problem, get the replacement part, and finish the repairs the following morning. The cost was reasonable, and the service outstanding. Reece was extremely courteous (as was the staff on the phone) and very professional. He explained exactly what was happening and how the repairs would go. When finished, the system worked perfectly again. Many thanks from a very satisfied, long-term customer. My experience is why I stay with this great company.
Santa Ana, CA
Gabriel was very professional and timely, as we had a water leak! He shared with us about the age of the pipes that were connected since the house is a bit older and he made sure that another leak like this would not occur. I like the fact that there is a two-year warranty on his work! The company was professional and very helpful in getting the job done properly! Thank you, Gabriel!
3900 E Miraloma Ave, Anaheim, CA 92806
I’ve used JME Plumbing on multiple occasions, and I’m always happy with their work. Juan and his team show up on time, do their work professionally and provide excellent suggestions if needed.
It’s hard to find an honest plumber, and I would absolutely say that Juan is one of the few out there.
When I’m asked for a recommendation on a plumber, I don’t hesitate to recommend them
It’s hard to find an honest plumber, and I would absolutely say that Juan is one of the few out there.
When I’m asked for a recommendation on a plumber, I don’t hesitate to recommend them
Santa Ana, CA
Very friendly, helpful, and timely! Got the job done and explained every choice I had available in great detail so I knew what to expect.
1230 N Jefferson St STE H, Anaheim, CA 92807
Don and his crew are professional and will respond quickly in an emergency. I would highly recommend them.
Santa Ana, CA
Fantastic work. Monday morning disaster solved same day.
2112 E 4th St Ste.222D, Santa Ana, CA 92705
I called tommoffet plumbing and they sent out Brian. He is the best and fixed our issue so fast. Definitely recommend this company
1863 N Neville St, Orange, CA 92865
A1 Speedy Rooter & Plumbing was professional, quick, and honest. I couldn't have asked for better service.
17361 Santa Lucia St, Fountain Valley, CA 92708
excellent, friendly, prompt service. Our go-to people for plumbing issues.
101 N Tustin Ave, Tustin, CA 92780
Kind clean great guys - honest reliable ( only once disappointed but got the wrong guy in an emergency). This company comes with decades on great service& customer service care is incredible
615 E Washington Ave, Santa Ana, CA 92701
These guys do a great job, and no task us too big or too small for them to take on. They have assisted me at both my home and my office. Highly recommended.
17150 Newhope St #401, Fountain Valley, CA 92708
Fantastic service. Quick response on phone for consultation after a kitchen sink leak, with clear options and pricing. Technician scheduled same day. Took a look and gave us a rundown of options, then ran out to grab parts, returned, and completed work efficiently. Very friendly and helpful. Definitely recommend.
Santa Ana, CA
Clogged pipes are never fun. Luckily we found a trustworthy and reliable plumbing company! They were able to provide efficient service and at a reasonable price. Customer service was friendly and prompt. Thanks guys! 👍🏼
1331 N East St B, Anaheim, CA 92805