Best Hour Emergency Services in San Francisco CA

This is my first time ever leaving a review. I am so thankful for One Sources help at 4:30 am I had to share it. I woke to water coming from the kitchen upstairs through the lights in my downstairs bathroom. A pipe malfunctioned on the dishwasher and was flowing onto the kitchen floor and then flooding the kitchen. I frantically called 4 plumbers who said 24hr service but it turns out they just have an answering service and I was told someone would get back to me. No one did. The 5th company was One Source and he talked me through how to shut off the water which turns out to be pretty easy if you know where to look. I wasn't charged anything and it was just a very nice decent thing to do for someone at that ungodly hour in the morning. Thank you, Thank you!!

Excellent + Quality + Trustworthy + Professional Plumbing Service

by Issac & Ricardo !

Highly Recommend to friends and family !
Thank You

This company was speedy and communicative. The folks who showed up (John and Juan) were both professional and knowledgeable. Drain is working great!

Nice plumber who came late at night and saved our place. Reasonable price given 11p work. would recommend!

Daniel showed up on time 9 a.m. Thursday, cleared out the tree roots that seem to be the cause of the clogged garage to street drain, and tested it afterward. The entire job was done in under an hour. Very professional. The job was done with 60 day service warranty (one service recall). My wife was very happy with the job performance.
The cost is high in my opinion at $365/hour. Daniel did tell my wife about the cost/hour upfront and the wife did agree to it. I am open to any correction on my perception on cost since I do not know current typical average rate. My prior data points were that these kind of jobs should be in the $100-150 range, and I am willing to pay up to $200.

Responsive, professional and good quality.

I called Genteel and had a plumber arrive within 2 hours. I originally had called Ace Rooter but they did not have availability until 2 days later.
Sam (who I spoke to on the phone to make an appt) was very helpful and professional while walking me through their pricing, service levels, and procedures. Chris and Marcus arrived and was able to figure out the issue with the pipes under the home. They were both very professional and great to work with. Highly recommend!

The whole team is terrific - plumbers, office staff - honest and trustworthy. I have been appreciating their work for 21 years.

Mo is amazing! Came by quickly and repaired my dishwasher. He figured out what was wrong and fixed it in 10mins. Definitely gonna give him a call again.

These guys are great, they replaced a water heater about a year ago. Gave me an estimate based on a photo I sent them and stuck to it. 2 flights up and a tight space...they were very efficient. I called them back last week because of a slow draining tub. They came that same day and fixed it within an hour. They are clean and courteous.

Marco has provided several services for me. He has drained tubs, kitchen sink, replaced a toilet. Every time Marco has been quick to respond in timely manner, very knowledgeable and has resolved the issue accordingly. At this point Marco and I have developed a very amicable friendship not only because of his professionalism but due to his understanding nature and very approachable and friendly personality.
I highly recommend Marco as you’d be very pleased with his services.

Excellent, prompt service! The technician, Michel was exceedingly polite, explained everything, and worked quickly. Highly impressive!

Very professional and fair communication and work. I needed emergency service for a rental. Not only was the service prompt, my tenant was also very satisfied with the pleasant and professional nature of the service technicians. I will definitely be using them for my future plumbing needs.

These guys are tops at clearing pipes. Cleared badly clogged pipes that other plumbers left partially clogged or couldn’t clear. Ideal has never tried scams unlike other plumbers that have scammed my friends in SF for emergency clogged drains. So I’m loyal to Ideal. They even do great repairs on equipment.

unprofessional and irresponsible

I tried to call for estimates and the service agent, Mia, scoffed and hung up the phone. When I tried to call back, she blocked my number. When I called from a different number that service agent was extremely unwilling to help in any way. Use at your own risk. If management would like to contact me, I'd be more than happy to speak to them.