Best Toilet Repair in Saint Louis MO

***Update: The plumber came back to resolve this issue. While I am not fond of the lack of responsiveness before from the admin side, the plumber was absolutely professional and extremely thorough today. Thank you for resolving this issue. ***

Original post with a 1 star review:

We are upgrading our kitchen, including the kitchen faucet. We experienced a delay between countertop installation to faucet installation. We remained flexible and rolled with it.

When the plumber arrived, he was professional and wore shoe covers.

He completed his work and we began the dishwasher and opened the faucet to verify. All was good.

That evening, we experienced extremely low pressure and low flow. We called and they returned the call with a potential fix, clean the screen of any debris. It increased flow and pressure, but not to the original setting.

Over the past few weeks, we have lost flow/pressure and ran the solution they gave us. Each time we have less and less flow/pressure. At this point, we don’t have enough to wash dishes or clean the sink. It takes about 3 minutes to fill a 12 cup coffee carafe.

The reason I am giving them 1 star is because they have not responded to any of my 3 calls after the first one. I have also contacted Hallmark Complete (contractor coordinator) and Home Depot (service seller), but they have not been able to get Byrd Plumbing to respond. Between the cost of the service, lack of timeliness, and lack of responsiveness, I am not recommending Byrd Plumbing.

Great work on time . Great prices. You have a customer for life!! Thank you

Professional employees that offer prompt service. Minimum $185 service charge.

Reggie was amazing!!! Arrived within 45 minutes of my call. He assessed the situation & Repair was done within 30 minutes!!!
Wish I would have called Rooter Man sooner. Tried to repair myself( huge mistake on my part)...do yourselves a favor....call Rooter Man first!! Excellent service, VERY fair price....Rooter Man saved my day!

Professional, dependable and fair. They are a pleasure to do business with.

This was my 2nd appointment with Maplewood Plumbing. Both estimates were reasonable and given before the jobs started. Both workers were professional, prompt, and skilled.

Bryant, Otis, and the entire team are great to work with.

Office personal on the phone was rude and unprofessional when attempting to schedule an appointment.

Responsive--Arrived within 20 minutes of call tonite. Chad was very friendly even while working in the dark rain as the basement was backed up. Clearly advised amount due before doing work, thoroughly explained issue with recommendation on how to proceed. If the rest of the techs are as good and personable as Chad, I'll use them again!!

I enjoyed having Steve come over and install my water heater. He is a real affable guy. He came on time and finished on time. Also he is respectful of your space
I wouldn't have realized that someone was working in my house. His explanations were clear and his work was great. After he was finished the work area was clean. I recommend this guy.

I was a new tenant in a duplex and found out Trio Plumbing were the ones who came out and put a new water heater in! The plumber Shawn did an amazing job and even came back out to answer questions I had because I don't know anything about water heaters! Would highly recommend them because they get you in quickly and do a great job!