Best Repair And Install in Saint Louis MO

James was absolutely amazing!! Very Highly recommend! Right on time, extremely polite, and was able to fix my drain in 30 minutes while the previous company we had called could not. Definitely recommending him to all my friends. Thank you again!!

***Update: The plumber came back to resolve this issue. While I am not fond of the lack of responsiveness before from the admin side, the plumber was absolutely professional and extremely thorough today. Thank you for resolving this issue. ***

Original post with a 1 star review:

We are upgrading our kitchen, including the kitchen faucet. We experienced a delay between countertop installation to faucet installation. We remained flexible and rolled with it.

When the plumber arrived, he was professional and wore shoe covers.

He completed his work and we began the dishwasher and opened the faucet to verify. All was good.

That evening, we experienced extremely low pressure and low flow. We called and they returned the call with a potential fix, clean the screen of any debris. It increased flow and pressure, but not to the original setting.

Over the past few weeks, we have lost flow/pressure and ran the solution they gave us. Each time we have less and less flow/pressure. At this point, we don’t have enough to wash dishes or clean the sink. It takes about 3 minutes to fill a 12 cup coffee carafe.

The reason I am giving them 1 star is because they have not responded to any of my 3 calls after the first one. I have also contacted Hallmark Complete (contractor coordinator) and Home Depot (service seller), but they have not been able to get Byrd Plumbing to respond. Between the cost of the service, lack of timeliness, and lack of responsiveness, I am not recommending Byrd Plumbing.

Eric Merkling came out and serviced our Ruud. He was courteous and quickly found the problem and fixed it for a really great price. I will definitely use JT Dunn again.

I had them come out for sewer issues. They said I would have a bid the next day. A week and a half later I had to find another company. They were to busy to even bid the job. Would definitely not recommend them

Reggie was amazing!!! Arrived within 45 minutes of my call. He assessed the situation & Repair was done within 30 minutes!!!
Wish I would have called Rooter Man sooner. Tried to repair myself( huge mistake on my part)...do yourselves a favor....call Rooter Man first!! Excellent service, VERY fair price....Rooter Man saved my day!

Matt is the best. Has saved me many times repairing pipe under concrete basements.

Good work. Prompt service.

The plumber was professional and efficient. He pointed out some problems, which can be addressed later. I felt informed, but not pressured. He fixed two problems and was done in an hour.

I work for the company and they are amazing one of the best companies I have ever worked for and we do plumin Hvac and electrical we have alot of really great employees.

Best company ever. Thank you

Anthony is an honest guy! Comes out same day if he can. He’s kind and does the work as cheap as possible—never overcharging you. I’m surprised sometimes at how little he does charge. You won’t be let down if you call him!