Best Install Water Filtration Systems in Saint Louis MO

Pros:

• Very professional service from both sales and installation team.
• Very accommodating on scheduling. Came to the house on a Sunday night to finalize paperwork and installed within a week of signing contract.
• Install team took time to explain systems.
• Filled paperwork for rebates, permits, and inspections.
• Price was exactly what was quoted.

Cons:
• Price. I received other estimates that were cheaper than JT Dunn.

I conducted all research and purchased six months ago. Looking back on the process these are the thoughts I have.

JT Dunn was one of five companies I reached out to for a quote to replace my furnace / AC system in my home. Their sales representative came out and inspected my system and provided multiple options for replacement. Different options included the most energy efficient setups, the lowest cost to install, etc. What impressed me with their sales representative was that he pointed out how long it would take to make up savings on each system. Rather than trying to sell the highest efficiency system, he pointed out the return on investment and that the break even on a high-efficiency system (in my home) could be over 20+ years.

I ended up having a Trane furnace / AC system installed. The sales team visited my house on the weekend to sign paperwork as that fit my schedule. They made sure they could install the system the same week as cold weather was approaching and we wanted to have heating. The two-man install team was very professional, answered any questions I had, and took great care not damaging carpet, furniture, etc. Before leaving they assisted in programing the thermostat.

While the cost was not the lowest estimate I received I would still go with JT Dunn if I had to do it again. They were extremely professional and the Trane system and service were well worth any difference in price.

I had them come out for sewer issues. They said I would have a bid the next day. A week and a half later I had to find another company. They were to busy to even bid the job. Would definitely not recommend them

Very friendly staff! Quality work at a reasonable price. Will call again next time I need help.

Reliable and trustworthy. It's hard to find characteristics in companies, which I found here. I have been using them for 12 years. Thanks for restoring my faith.

I finally found a great plumber. I have gone through so many plumbers over the years and I finally have one that is permanently in my preferred vendor list. Whatever I need, night or day, it gets done, right the first time and at the right price. Whether its a high end bathroom refit or a tenant emergency, Redington takes care of me. I've referred them to friends, family and other business partners and never had a complaint. Five starts all the way.

Do not use this company if you expect any sort of work done. awful experience that completely messed up my rental and greatly impacted my tenants.

They came out in early june to diagnose a leaking toilet. Told me it was a simple wax ring (which i already knew wasnt) and charged me for that. it started leaking immediately again and they suggested to fix it with an interior liner. I agreed and signed their bid.

Fast forward almost 2 months and no work has been done. Even worse they made absolutely 0 effort to tell me they didnt want to or couldnt do the work. In fact I had to call/text constantly to ever get an answer and on top of that I was lied to numerous times about them coming out. They would blame things on covid delays, guys being busy, other jobs, etc.

While that is fine in itself (if it were true), I would expect some professionalism and communication with all the issues instead of leading me on for almost 2 months and leaving my tenants without a working toilet.

I'm fed up with trying at this point. last week they said they had materials and would come in. Didn't and I called to ask why and they said they were still missing a part (why didnt you call me to tell me instead of making me wait at the unit)

this week, they said they'd come out on monday. They did not and again I called to ask why and they said their machine was broken. Promised me a wednesday show. Didnt come. Scheduled me for Friday. Didnt show and now they refuse to answer my calls/texts.

completely unorganized and not trustworthy.

Poor customer service and tecnitions . Wouldn't use again or recomend

Lorenzo was professional and did a great job with the water heater installation. The entire process was organized and we were communicated with during the entire process.

These guys are AWESOME!! We had a complicated master shower project and Silvio and his team were punctual, often staying overtime to get the job done, professional, and knowledgeable. Plus there is a major resemblance to Ed Sheeran which made the project fun. Highly recommended!