Best Drain Cleaning in Saint Louis MO

It honest family-owned company. I have used them three times, and they are the fairest company I have ever dealt with.

Prompt and cost effective service. Very professional and polite. Knowledgeable of service provided.

Recap: I recommend going into the Henry showroom to look at things in person but never to purchase from here.

I work as a designer/GC coordinator and had a client who had purchased all of her plumbing fixtures for a large bathroom at Henry, which the plumber had recommended. A couple weeks after obtaining the fixtures, she decided to go with a different color scheme. We went through her receipts to find the return policy and there was nothing that was clear in the paperwork, so I had her call Henry. When she asked if there would be any issue returning the items, the sales associate said a cheerful, No! Not at all. (I know this because I was present when the call was made on speaker phone). This was not the case. She was able to return the items that Henry had in stock for a full refund but anything that they had ordered through the supplier was subject to a 60 percent restocking fee, which applied to over $2000 worth of items. It would be one thing if the employee had told her that over the phone, and though it still would have been outrageous in my opinion, at least we would have known before purchasing the new fixtures. My client spoke to various Henry employees over the next week explaining the miscommunication but Henry never made it right. I have spoken with the plumber that we used and told him that any future job he does with us would not use Henry and suggested he not use them for other jobs as well.

Overall, I recommend going to Henry to see fixtures in person but never to buy from them. The same exact items are available at Amazon and Wayfair and their customer service is exponentially better, with no restocking fees and often free return shipping. Also, Kohler, Moen, Delta, etc will still honor any lifetime warranties if you purchase from Amazon or Wayfair. There's really no reason to purchase from Henry. I hope this saves someone else from losing a lot of money like my client did!

Great work will use them again

Friendly, professional, priced right great company.

Reggie was amazing!!! Arrived within 45 minutes of my call. He assessed the situation & Repair was done within 30 minutes!!!
Wish I would have called Rooter Man sooner. Tried to repair myself( huge mistake on my part)...do yourselves a favor....call Rooter Man first!! Excellent service, VERY fair price....Rooter Man saved my day!

Collin was my technician. He is a very nice and capable young man. Collin was personable, and I see a good future for him in this business.

Matt just left my house. He did work in my kitchen and bathroom. Wonderful nice guy who clearly knew what he was doing. Everything works great and left my house cleaner than when he got here. Cost was very reasonable. I am a customer forever!

We were going to be a major client of this company but due to the lady I spoke with being so rude and not making sure she hung up the phone before muttering ignorant remarks (Her name was Jessie) I will not be a customer, and neither will my company. I do NOT recommend this business unless they change personnel.