Best Air Conditioning Heating in Saint Louis MO

My recent experience with this company was awful. I REPEAT DO NOT refer anyone to this company. They were called out to run a diagnostic on a AC unit. The guy washed it off and then told me I had too much pressure so he took refrigerant out ( 2lbs). It got cooler after a new filter and the rinse. The next day it got worse. And they want to charge me to come out again and fix or run another diagnostic. After they took the r-22 out. They should’ve paid me instead they charged me $319. RUN BEFOREy THEY OVERCHARGE AND TAKE YOUR REFRIGERANT ( r-22) just to have your compressor break down and cause you to purchase an entire unit.

I work for the company and they are amazing one of the best companies I have ever worked for and we do plumin Hvac and electrical we have alot of really great employees.

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

Mike was professional and took care of the problem right away.. Rymes heating and cooling is 5 star.

Is apparently a fake business. They are using my personal residence as their office building. I demand they change their address to where they are! In Google maps they have my private home as their business. I have tried to change this on Google maps. They have denied me since I am not owner of the business. Do not do business with a place that cannot put their address business in their profile.

They were very good communicating about the appointment. Mike was very polite and professional, and was very helpful in assessing the condition of my HVAC system.