Best Water Heater Replacement in Reno NV

Our plumber did an outstanding job rebuilding and repairing our headache-causing sink. Moreover, he's very proactive! Strongly recommended!

Mike and Matt came to my home after getting swapped around a few different companies through my home warranty. I have used Silver State before, and they have always been responsive and quick to schedule. This time was no different. Mike and Matt were friendly, and respectful of my requests while working at my place. They brought their own boot covers and did their best to keep things clean. When the job was done, they made sure to triple check everything they'd done before they left to make sure all was as it should be. Couldn't have been happier to have these guys assigned to me. As good as a plumbing experience could get all things considered. Thanks guys

Great service got my hot water back on at a reasonable price.

An honest group of guys that takes a lot of pride in what they do. The crew was on site for over 2 months performing an industrial installation of a hot and cold water system that required silver soldering 95% of the connections. It was a large and complicated project that they were building to prints, but as those in industry know things are not always black and white between 2D prints and the actual building during an installation. I was impressed from the project’s start to finish with the company’s handling of every detail and decisions made along the way. Most of all, communication was very fast and clear, we never felt left hanging or out of the loop.

They’re not very big on advertising, but definitely one of the best plumbing contractors in town.

Root-O-Matic did a great job at our place, Johnny specifically. They thought outside the box and worked within our budget to fix our septic without just saying to get a whole new system, like two other companies did. Would highly recommend them.

Highly recommend. Absolutely great company with personable and professional employees. Put in a call on a Saturday and they were at my house in North Tahoe within an hour. The plumber, Ryan, had everything ship-shape in less time than I expected and the price was fair.

Dr. Plumber (Jack) fixed a leaking gas line for me pronto.Finally a contractor that cares about his reputation and quality of work while at the same time being reasonable during these tough economic times. Great communication all the way through.

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

The technicians were super they were on time the whole transaction from scheduling to having the maintenance done was exemplary

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

My insurance company send a work order to this company. They will not answer the phone or call back.

wow--what an awesome company to deal with!!!! called Thursday morning, first got an apt for Friday am, they called back and came over Thursday afternoon. Mark worked so hard for two hours, and referred me to absolute drain. total caring, sincerity, and up front honesty. and ththank youT

Highly recommend RCP. Great communication, service and technicians.

Absolutely terrible service and horrible experience with the main office. We had a plumber come out to do a very simple job of installing a garbage disposal. Despite specifically telling him that putty was needed around the flange, he did not put putty around the flange and it ended up flooding our brand new cabinets and warping them. It took another day or two to get the plumber back out and luckily they fixed it that time.

However, when I asked about a refund I was told talk to the plumber, get your original check back, and he'll sort it out. To his credit, the plumber admitted he made the mistake, was gracious about it, and said he'd charge it as a normal job and it would be less than what was originally charged. Unfortunately, months later the main office called back and said I owe them an additional $690 because the plumber was not authorized to give refunds. They then acted like they were doing me some great favor by waiving the service charge for the visit to fix their own screw up.

They never git carpet on the rack ,you You got wait to get Service .

Rooter man charged my father several thousand dollars to replace a pump in the sewer. It broke within 90 days and they refuse to fix it. The owner accused my father of digging it up and shoving a stick in it to break it. My father is a retired veteran and is on a limited income. These people are awful.