Rooter-Man

Our water heater made us restart it constantly. they came out, did not pull a permit to install it. I asked repeatedly for them to pull a permit, they put me off for 6 months. When I finally have the inspector out he stated that there was repairs needed. I called to tell them. The guy on the phone spoke condescending and then when he kept asking over and over again about some tag that the inspector supposedly put on the water heater I told him over and over there was none. He hung up on me. SCAM company. AVOID this please like the plague!!!!

On my way to the contractors board this afternoon. Let them explain it to them.

If I could give negative stars I would!

The person on the phone was so incredibly rude, I knew immediately this wasn’t someone I wanted to do business with. I told him the homeowner was out, so she’ll call back. He said she didn’t have to call, this was all settled, and hung up on me. If I had a pipe spewing water 100 feet in the air, and they were the last plumbers on earth, I’ll take a pass. RUDE, RUDE, and RUDE 👿👿👿

This company is run by scamming thieves. Never ever pay them a penny if they have not finished the job. They will take the money and run. The one 5 star review they have from Elizabeth Rowe is a scam as well- the company is owned by her family!!

We hired them to clean drain lines and put a camera in the lines to look for blockage. The guy who answers the phone was completely unprofessional and demanding to a point of being completely rude. Refused to give us the video of the lines they worked in after we paid for them to use a camera in the lines to look for the blockage. Service guy in the field is nice enough, but the owner/guy who answers the phone was just rude. Will not hire them again and will not refer them to anyone else.

Great service man, came on-time, friendly, tidy, and reasonable price. Work was done on quick and efficient. Thanks Rooter-Man!

Paid nearly $1000 for guaranteed unclogging of our drain. They refused to go through toilet and went through a tiny drain in bathroom sink instead. They never finished the job, but kept the money anyway. We then paid another company half that and they unclogged by going through the toilet drain with no problems. Rooter man is a rip off. In addition to stealing from us, the manager/owner's son was the meanest and most unprofessional person we've ever done business with. I recorded our conversation on video and when I have time I will post for others to see the level of disrespect and immaturity this manager showed.

Had a leek under my house and called rooter man. Was given a time of two hours before they could get to me. Four hours later I had to call them back at which time I was told they were running late. When they arrived I told them I believed it was a PVC feeder line however with sever back issues along with age I was not being able to access the leek. After accessing the area through a large access door inside my house, tech was able to see leek without going any further. Confirmed that it was a leek in PVC line. Tech then left for Home Depot for a few fittings and a small piece of pipe and glue. He then returned went back under house to leek which was about seven feet away and took about 15 min. To make repair. Bill was 345.00 with no breakdown on bill. From past experience, I would have to guess that parts were around 20.00 to 25.00 dollars. Awful lot of money for maybe half of work.

schedule to come out to check septic tank same day, called me to verify and said yea ill give you a call right before I get there. Did not bother to let me know they would not be coming out after all. Poor communication. DO NOT RECOMMEND.

Rooter man charged my father several thousand dollars to replace a pump in the sewer. It broke within 90 days and they refuse to fix it. The owner accused my father of digging it up and shoving a stick in it to break it. My father is a retired veteran and is on a limited income. These people are awful.