Best Water Heater Repair And Replacement in Reno NV

The plumbers from this company performed an excellent job, and we have no problem recommending them. 100% skilled men!

Erratic drivers

My neighbor had his sewer pipe collapse, and it runs through my yard, so I agreed to let these guys come into my yard to work on it. Not only did they have to kill 2 old growth lilac trees, but they tore up a huge part of my lawn with their backhoe, leaving tracks and torn up sod everywhere. Didn’t bother trying to fix anything. Then they had to move a heavy 50 year old swingset with 6 guys. Did they move it back? Of course not. Leave it for an older couple to try to move. Very unprofessional company to say the least.

Service was good. However tech did not clean up mess. Left rusted water all over our garage. And garbage on floor

As a property manager it is important that I have quality vendors. I have been working with Root-O-Matic for over a year and their entire team has been great to work with. You can trust them and know that they will give you fast, quality service and it will be done right the first time! I highly recommend them!

Highly recommend. Absolutely great company with personable and professional employees. Put in a call on a Saturday and they were at my house in North Tahoe within an hour. The plumber, Ryan, had everything ship-shape in less time than I expected and the price was fair.

Dr. Plumber (Jack) fixed a leaking gas line for me pronto.Finally a contractor that cares about his reputation and quality of work while at the same time being reasonable during these tough economic times. Great communication all the way through.

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

If u need hvac service I recommend pauls. They seem to have a decent team of techs that are not trying to rip you off

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

THE COMPANY I WORK FOR DID A JOB FOR THEM. NICE PEOPLE AND PROMPT PAYERS.

Fantastic service fair pricing.

Mike and his team were very nice and professional to work with, I was walked thru what was going to happen and how to best understand the sequence of the job.
I am very happy to have found Mike's company and crew to help me in my future needs for all my plumbing issues.

Bryan Ahsam was very polite, respectful and efficient during his visit in fixing my toilet leak. I'd say he exceeded my expectations as far as customer service. He also provided overall advice on our water system and other possible issues. I'd feel very comfortable contacting Bryan again if a future problem arose.

So far, I've been holding for 12 minutes to get a price for installing flooring...wake me up when they answer.

Had a leek under my house and called rooter man. Was given a time of two hours before they could get to me. Four hours later I had to call them back at which time I was told they were running late. When they arrived I told them I believed it was a PVC feeder line however with sever back issues along with age I was not being able to access the leek. After accessing the area through a large access door inside my house, tech was able to see leek without going any further. Confirmed that it was a leek in PVC line. Tech then left for Home Depot for a few fittings and a small piece of pipe and glue. He then returned went back under house to leek which was about seven feet away and took about 15 min. To make repair. Bill was 345.00 with no breakdown on bill. From past experience, I would have to guess that parts were around 20.00 to 25.00 dollars. Awful lot of money for maybe half of work.