Best Tankless Water Heater Installation in Reno NV

The install was 100 percent professional Dani was our installer she walked into more then was bargained for, but it did not phase her one bit when something popped up she faced with a curtious professional smile and fixed and updated a very out of date water heater. Thanks so much for the professional curtiousness. She went out of her way make us happy thanks arts plumbing looks like from the other responses you get a 5 star plumber or a 1 star plumber and dani was 100% 5 stars from christina and jose @at apt# 28

The owner jay is super unprofessional. He was rude and outright nasty. When doing a plumbing job for a next door neighbor, they started drilling cement at 7am. The patch they were working on was 5 feet from my door and they all had proper ear protection and no one from the street had been notified of the work. When brought up to jay outside, how long the job would take, he got political and told me I should ask the president. He then proceeded to tell me that I wasn’t important enough to be notified and that he was merely trying to make a living. Do yourself a favor and hire someone else and give another good, honest and decent company your money.

Service was good. However tech did not clean up mess. Left rusted water all over our garage. And garbage on floor

I had been making calls and getting estimates for a couple of weeks to get our water heater replaced. Other places I called in town were too busy to send someone out to give me a quote and couldn’t get me on the schedule for a few weeks. Then other places came out but were more expensive or didn’t back to me with a quote. I called Root-o-matic and even though they were busy too, someone came out right away. When he saw how bad our water heater was leaking he offered to pull it out right then and there and put a new one in the next morning. And also gave me a fair price. Our whole family is so grateful! Thank you Root-O-Matic and especially Darrin. Darrin was very experienced and skilled, and most importantly, kind. I’ll call these guys again if we need them.

I had some plumbing work on my son's new house remodel that had to be done quickly. I called Ira Hanson & Sons Plumbing. Taylor was very helpful and got my request to Tracy who came to look at the job the same day! He was able to get me a very reasonable quote and get the job done the next day! Amazing service and an amazing value...thank you so much Ira Hanson & Son's!

Adan and his helper Miguel did an excellent job installing a new 50 gallon water heater the very next morning on a Sunday after I had just called the day before, Saturday 9/9/2023. He kept to his quote of $2100 after seeing 2 photos of the old water heater.
Both men were friendly and informative while doing their complex work and triple checking everything. They accepted my personal check and would have taken cash or debit card. Using a credit card would have cost me 3% more. Awesome work!

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

THE COMPANY I WORK FOR DID A JOB FOR THEM. NICE PEOPLE AND PROMPT PAYERS.

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

Brennan and his associate were professional and friendly. I appreciate their work.

Terrible did more harm than good. Kept trying to sell me new toilet and water heater. Lied and dishonest. Never call them again.

We had a fire at our house and Ralph showed up right away to help us check our gas lines. He ended up finding a gas leak in our master bedroom fireplace and he quickly fixed that for us also. We couldn't be happier with his work! We would definitely recommend Ralph and Ira Hansen and Sons Plumbing to everyone! Thank you Ralph!

Had several problems repaired. They were fast and did a great job.

They never git carpet on the rack ,you You got wait to get Service .