Best Residential Heating in Reno NV

Logan replaced the water heater at our home. Logan was very polite, and did a great job on the install. After the install, we had the building inspector come out for the final inspection and it passed with no issues whatsoever.

Our plumber did an outstanding job rebuilding and repairing our headache-causing sink. Moreover, he's very proactive! Strongly recommended!

This is the worst company and management team I ever worked with. I am living in CA, they set up an appointment an appointment with me for my property in Sparks, NV. They worked on my property water leak problem in August. They set an appointment with me to come to redo the bath tub resealing issue. So I hired a local person to wait the technician. The they never show up, no call no show. I sent email and no any response. Then the second appointment made over the service line, when their technician showed up, after their technician inspect the house, they manager called me very impolitely and abuse me, said one of the three places was put extra caulk and reject all of the reworks, and ask $59 for their service fee. This is is violated the one year warranty of their promise. Very bad company and management.

An honest group of guys that takes a lot of pride in what they do. The crew was on site for over 2 months performing an industrial installation of a hot and cold water system that required silver soldering 95% of the connections. It was a large and complicated project that they were building to prints, but as those in industry know things are not always black and white between 2D prints and the actual building during an installation. I was impressed from the project’s start to finish with the company’s handling of every detail and decisions made along the way. Most of all, communication was very fast and clear, we never felt left hanging or out of the loop.

They’re not very big on advertising, but definitely one of the best plumbing contractors in town.

Great job!!! Done with the greatest integrity and professional knowledge. Unit was trouble shot, repaired and up and running in a very reasonable time. The cost was also a good thing, they were able to get an older part to fix a 20+ year old machine. And I got a veterans discount. Thanks again Zane.

Very reliable and responsive. Local owned and run with efficiency

Best commercial plumbing contractor in town

They were very nice to work with, good communication and I really enjoyed the works who came out. Both very friendly and helpful.

Beware of this company unethical methods , they purposely will not have the parts so they charge $120 per hour commute to bring it. The charge time starts from the moment they leave their office . Replacing a hydrant that required 1 1/2 feet deep digging was going to cost over 650.00. So I paid for the digging and let them go .
Employees were courteus and professional , but I will never call this company again , EVER .

Fantastic experience. The team at HTA plumbing is fast, professional and a pleasure to work with.
Thanks HTA!

Every employee from James to Juan were gentlemen and genuinely nice guys. Brandon, Dennis and Dana were great guys. Very considerate and knowledgeable. If the gentlemen that I had to explaining what I was purchasing to the men that installed and went over the system with me are an example of RHP, you have a wonderful company. It was a pleasure doing business with you. Thanks again to James, Brandon, Dennis, Dana and Juan.

Amazing team and results.
Zack is the best!

I feel so lucky to have found Mr. Don Weston. I needed to change out my kitchen faucet. He was the first to respond. He is amazingly communicative and flexible: answers texts, calls, and emails in a timely fashion; has excellent availability/lead time; sent me photos of his work; is personable and warm; is willing to actually talk about his findings and be instructive on how to use my new fixture and things to look out for in the first days after installation (vs some professionals who come and go and don’t want to communicate beyond a sentence on the invoice). His rates are extremely reasonable. I feel confident he will stand by his work and respond to me as needed. He is trustworthy, let himself in and locked up behind himself. Mine was a smaller job and he treated it with the same care and priority as a big one. Really grateful to have found such a consummate professional. Thank you Mr. Weston, and I hope I’ll have the privilege to retain your services again when future plumbing related needs come up. -jojo

A few years ago they installed a brand new water heater inside our home. The crew did an excellent job, they were quick and efficient, and we haven't had a single issue since. They were on time and very professional. I highly recommend S&S Mechanical.

I called to have a facet in my bathroom looked at. Cold water was coming out fine, but hot water was only trickling out. Gavin came over the next day, assessed the problem (get a new facet), discussed with me what kind of replacement facet I wanted, drove to Chico to get a new one, drove back, and installed it quickly.

While he was at my house, I asked him if there was anything he could do to increase the shower water pressure in my bathrooms. He made some adjustments to each shower head, which increased the pressure greatly (no charge)!

Overall, Gavin did his work quickly and courteously. Would certainly use his services again!

Super communicative and quick to respond!! Pleased with service.

Very disappointed with Best. In 2011, Joe was the only plumber and was on fire to grow his 3 year old business. Now, he will not respond to a request about the descaling shutoff valves on the Rinnai he installed in 2011 so I can descale the unit. He never left instructions this needs to be done once a year along with replacing the water filter. (The unit is still working fine, but has never been serviced!). The lady in the office said they will NOT rpt NOT service this unit since it has been 11 years! (I know a much better company than Best that will descale the unit, but I am capable.)
When Joe removed the 90 gallon water heater it had water hammer suppressors on the hot and cold water lines. I asked about replacing these. His response “don’t worry about it”. I lived with water hammer for about 8 years and finally called him. He and 2 of his crew came to my house and put in a pressure regulating valve to reduce the water pressure. Now we all know this is not going to stop the water hammer, so they entered the crawl space and hammered the nails holding the pipe clamps. Joe pointed to the intake water line for the 3M water filter. More on this later. They did the attaboys and left, but I still had water hammering. Not good for washing machines, dishwashers and toilets.
So I called Jet plumbing and they came out right away and installed an expansion tank in the line before the 3M water filter where Joe had been pointing and voila, no more water hammer. It cost less than $300.
Thanks for nothing, Joe. I will figure out the descaling ports for my Rinnai.