Best Other Plumbing in Raleigh NC

Had two pipes burst due to cold weather on Sunday night. Dustin from Urgent Care Plumbing Came out quickly and repaired both issues. He also let us know about a few other issues that we might want to take a look at. He came back the next day and fixed one of those as well. Great attention to detail and quick response made a stressful experience much better!! Will definitely call him for any future plumbing needs!

This is a novel of a review, but the TL;DR version is...use Jayk’s!! They offer professional, quick, affordable and quality work!!!

______________________________________________

A month ago, our toilet was leaking water from the base. I called a company that could come within the hour, let’s call them RR, and they sent a tech out. He was speedy, but all he did was replace the wax ring and reset the toilet.

Yesterday, the same issue occurred and I called RR, but they refused to honor the warranty on the work, which the technician assured me that we had before he left.

Later that evening, all hell broke broke loose after washing a load of clothes—sewage came spewing up from out shower, the second toilet in the house started leaking from the base, flooding the bathroom and a pipe under the house began leaking water.

I was desperate for a reliable and experienced plumber, and my father in law recommended Jayk’s, which he had heard about from a friend. I’m so thankful the recommendation!! Our appointment was today at 12, but luckily, he was able to get here sooner. After explaining the issue, he asked follow up questions to help diagnose the issue and began working on unclogging our main sewer drain. I was able to leave him to his work while I did other things around the house. He finished in about an hour or so and ran the washer and sinks to be sure everything was running clearly.

Unfortunately, RR did a botch job in reassembling our toilet, so he had to take a break and go purchase extra parts to fix it!! He was amazed at how poorly the job was done, as was I, since it was not a cheap fix.

Our plumbing is working beautifully now, there are no leaks, no sewer backups, the toilet is fixed properly and he left the bathroom clean. I’m so happy and recommend Jayk’s 100%.

Trustworthy work.

Jimmy and his crew did an outstanding job installing our new HVAC and mini split. They completed both jobs in a timely manner, cleaned up and answered all of our questions along the way. We highly recommend them to anyone looking for a qualified and professional company to work on their home.

Swift and great service! Was referred by a co-worker and called bright and early at 6:15 and was amazed to get someone on the phone. The tech Brad was amazing and not only fixed my leak but explained everything. I’m a new homeowner and was stressed the whole day about my leak. So happy and pleased with this company for taking care of me!

Mike was quick to repair all of the items on our list at a good rate, and he gave us great advice that saved us money and trouble going forwards. Thanks so much from Andrew and Jen and we hope to work with you again!

Called the big guys and they quoted me over $800 because they could not just fix the shower dripping. Axis came for about a10th of that and it’s been working great since. Thanks guys!

Jason from 3rd Generation Plumbing went above and beyond to install our kitchen sink and faucet after the big name retailer (no names mentioned, rhymes with woes) we paid to install them proceeded to bungle the process for two months. He persisted in following up with said retailer and kept us informed, even while he was on vacation. Then when he was finally cleared to install the sink, he discovered that the DIY countertop tile job by the former homeowners was overextended and required additional work to trim away before the sink would fit. He dealt with this as well despite the extra time and effort involved. Final result looks great and we are very happy with it. Throughout the process Jason was courteous, helpful, and professional. We highly recommend this business and plan to use them again in the future.

I was trying to find someone to fix my problem and I found this company from the website. I am unsatisfied with the service.
(1) The appointment was from 11am to 1pm (technician (Andy) will come any time around this time range). But he does not show up until almost 3pm. We were waiting him and can not go anywhere (we got plans)
(2) He worked like 30min with his simple tools but it didn't work well and he gave up. So, the problem remains unsolved and he is charging us 100 usd for not even fixing the issue and told us it will be 400 usd if its fixed. I do not really understand how things work here since there is an hour rate and 400 usd if fixed within 30min? Also, what if second time someone else come from the company and still can't fix it and will we get charged for another 100 or 200 usd again as diagnostic fee?. I was asking the technician and decided to ask the company how things work and at this time I didn't say I won't pay him. But he lost patience and just left while I was calling the company and he told my wife I will never see you again.
(3) After he left, my wife called this company asked how things should work and asked if we can talk face to face since talk through the phone can cause some misunderstands. But they denied it and their attitude was awful. Their voice sounds being annoyed by our questions and I have to speak for my wife because my wife is not capable of handling their attitude.

All in all, I understand there might be some misunderstands here like some company simply sent people to your place and charge you hourly without any pre-inspection just for giving quicker service. But what I can not really withstand is the technician's bad attitude, not being on time and also the people in the phone sound so annoyed.

Follow up: They said send someone come my home to do a free estimate today around 1pm to 5pm but no one shows up at all.

I had been a fan of this company until I needed emergency a/c service. Paid good money for a service contract annually since 2008. Last night I noticed a/c not cooling. Called emergency line & lady asked “so you want someone to come out tonight?” Next call from technician who was very nice. I opted for him not to drive 45 min & would wait until morning, since I had 2 fans. He said “someone will call you between 7:30a-8a to tell you when technician coming. You pick a time you need them there.” In morning I called to check since I hadn’t heard from anyone. Yep, not one note about my problem and response was “someone will come sometime today.” (Since they were “adding me just then to their already busy schedule.)” Another reason I’m very disappointed is I had annual service on unit 2 weeks ago & tech commented then that “ line was not sweating” and didn’t do anything about it at the time. “we’ll just watch it.”
Really saddened to have to write this review. And so disappointed this company has such a poor communication problem. I will add more info when this is rectified, hopefully today.
UPDATE: spoke to Supervisor & tech was at my house in a very timely manner. Did good job of fixing a/c. Appreciate they adjusted their schedule.

I've had Walston Plumbing fix a few things in my home, from small leaks to big-time pipe replacement and they are always professional, clearly explain what is happening, and get the job done in a reasonable amount of time. Wally and his crew have been around for years and it shows. I would recommend them for any plumbing repair or new install you might have.

Their whole team was great! We got a fast call back from the owner, a team was at our house within an hour, and everyone was very helpful and professional in fixing our problem. Pricing was very fair. I will definitely use them again for future plumbing needs!

I would 100% recommend this company! I wanted a new toilet installed. I called Frank Polk and he was very professional. Frank came on time and did an excellent job installing the new toilet. He did it very quickly! The prices are fair and Frank educated me on plumbing issues. Overall great communication and customer service.