Best Water Softener Repair in Portland OR

They were great from my start to finish. I received a flyer in the mail for $50 off just as I was at my wits end dealing with another plumbing company that simply could not fix a leak I had (NW Sundance = horrible service). 3 Mountains Plumbing scheduled me within the week, emailed and texted me which plumber was coming and that plumber called me when they were on their way (Chris and then Kayne). Both were professional and they quickly identified and fixed my leak, which the other company said their plumbers couldn’t do. I HIGHLY recommend 3 Mountains Plumbing because they simply do great work and actually provided great customer service too! Many thanks for the repair.

Clark County Plumbing & Drain is an outstanding business. One of their plumbers, Patrick, has done work several times in our home, and he is always extremely professional, thorough and knowledgeable. We are so pleased with his work, and would not hesitate to call Clark County Plumbing & Drain again.

Absolutely amazing ..

We had a leak in our main water line. It turned into a massive job because the leak detection company had difficulty locating the leak. Sarkinen plumbing had to do a great deal of work for me over a number of weeks. Derek and Daniel were both co-leading the job. Both are extremely professional, genuine and responsive. I was in a pretty desperate situation, and was afraid that they would try to take advantage of me. They didn't at all. They were honest, direct, and clear with their communication, and very reasonable and fair with their charges. I HIGHLY recommend Sarkinen. I feel strongly you can trust them to be reasonable, and deliver responsive, high quality work that they'll stand behind.

Very nice polite and friendly. He was very knowledgeable and did clean work. We were happy with the work and with the cleanup. I would recommend this company.

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Tim called me and asked if he could show 15 minutes early, which was perfect for my schedule. He was prompt, professional, and extremely helpful in diagnosing my guest bathroom leak. His price was the best around and I would highly recommend/use again!

Wonderful people to work with. This was a fix to and fix up of a walk-in shower and it was done quickly and everything that was done was explained well. I have some other plumbing issues, so I will be scheduling them soon.

Excellent service from start to finish. They did everything they said they would do, exactly when and how they said they would do it. I sincerely recommend Caliber Services to anyone looking for a new hvac system in the Portland area.

Mick was super responsive to our questions. He got back to us quickly, got an inspection and the work set-up as quickly as possible, his quote was completely reasonable and the work was done as such. They were even early. Would highly recommend.

Call the company for the first time a man answer the phone did not tell me the company name just said hello super standoffish I asked if he can come out to check out my home he said no he can’t I asked him if he can refer to anybody he said no and hung up on me super weird I would not recommend them