Best New Water Heater in Portland OR

Always fast, courteous service!

David was very helpful and professional. I had a mystery drain problem in an old house. He helped me identify the problem and solution options. He was easy to communicate with, on time for appointments, and very kind and easy to work with. Ultimately my project was beyond the scope of his business, but he helped me contact the next professional to finish the job right.

Highly recommend Erik and Portland Star Plumbing. So easy to work with and looking forward to using them on an upcoming larger project. Also happy to finally have a great plumber to recommend to others.

Wow, such amazing service. Sutherland installed a new water heater for us about three years ago. On Friday, it started making a funny humming/vibrating noise. We called them and they contacted us right back and continued to text with my husband about when they might be able to come out. Today (Monday), my husband contacted them again to see if anyone could pop by because the noise was getting to us. Ti, the owner, made time to swing by and found the problem wasn't the water heater, but our doorbell malfunctioning and sending a noise through the water heater's copper tubing. He fixed in in a minute. Was literally in our home less than five minutes. We are so thankful and continue to be fans of Sutherland.

Terry Massey installed an extensive array of plumbing in our new church building a few years ago. The building is large with multiple bathrooms, kitchen and nursery facilities for young children. Additionally, we did a major redo of many of the water supplies and waste drainage throughout our several acre property, some of which were quite complicated. His work was on time, excellent and has served us well. His demeanor, congeniality and positive attitude made it a pleasure to work with him. I highly recommend his plumbing company for your needs.

Mario @ Smittys Sewer Repair replaced part of my sewer line, and then ran CIPP through the rest of the sewer line. They made sure the tree roots were gone before they continued their work. The men on the crew were efficient, friendly and professional. They cleaned up as they did the work. They were usually early each morning. Plus they advised me at each step of the way what they were doing and when they would be doing the work. I would highly recommend them.

We had Chris from Pipeline Plumbing to our home today for a few minor repairs. He was prompt and courteous and got the work done in a timely manner. He took care to explain what problems he found and what was needed to remedy the situation. Very helpful and professional. Would recommend Pipeline Plumbing any time! Thanks, Chris!

I’ve had great luck with Bruner. Friendly, prompt, and quality work. Appreciate Justin and how he explains the work in common terms and how he outlines what to be on the lookout for. These folks are definitely my primary plumbing provider.

Called Precision Plumbing about a leaking facet in our kitchen. Gary was able to come by same day. Got us fixed up within a couple hours at a reasonable price. Great experience with this company!

Horrible, over-priced, extremely rude customer service!
I hired a plumber to re-connect all our under sink pipes, after we removed the sink to re-do our counters. The technician (William) was extremely rude the entire time he was in my home. When I noticed the water to the dishwasher and the water filter wasn't working, he told me he had connected the pipes he was supposed to and that turning on the water wasn't part of his job. After he connected everything, one of the pipes was leaking (which I don't believe it was previously) instead of admitting error in the reconnection process, he decided I needed a new pipe, which he promptly charged me an additional $99 for (it took him 5 minutes max to install) The price turned out to be by the job, rather than the hour (like all the other plumbers I called) Where most plumbers were $85/hr and the job took 1.5hrs, I paid $337 total (the equivalent of nearly 4 hours! It would have been one thing to be overcharged, but to be treated so rudely in my own home was totally unprofessional and unnecessary!

PEX Plumbing did an entire house repiping for us, including the line from the street. The entire crew (Jason, Enrique, Gaven, Jeff) was very professional and experienced, courteous, fast and clean. Very good experience!

Excellent plumbing and sewer professionals

Great communication and service. An honest plumber who saved me thousands.

Bought a water heater from them in 2017 and they installed a propane water heater which my natural gas does nit convert to. I called them and the lady was rude and extremely unprofessional, she told me that since they are closing their doors this week and going out do business it doesn't matter. Talked to a very reputable plumbing company Sky Heating, AC, Plumbing and Electrical and they said that is absolutely wrong and why my unit is leaking. Do not work with this company and if you need a plumbing company go to them because unlike Western Plumbing they know what they are doing, they are professional and they actually care about people and the work they do. I will be filing a complaint with the CCB as well as the Attorney General. The least they could do is prorate the cost so we can put it towards a new one since they screwed up.

Horrendous company to work with. They keep getting assigned to me through Fidelity Home Warranty, yet they continue to come out again and again without fixing the problem. They can't keep track of their paperwork, don't show records of visits, and want to argue with you about what fees you paid Fidelity and the hair length and identity of who came to service your home instead of providing an answer and actual plan to get the problem fixed. For a business that has to work with warranty companies to even get customers since their work is so terrible, they certainly don't value the customers that are referred to them. Want to get an answer of when they might have the next appointment available? Good luck. Getting a straight answer from them on anything is impossible. Highly recommend booking with another plumbing company if you aren't tied to them through the home warranty. On top of all of that the last guy that was here set his greasy tool bag on top of my toilet seat leaving permanent scuff marks with the feet on the bag and loosening the toilet seat bolts. On to find another company to come out for visit number 4 since they have never been able to correctly diagnose and fix the problem and my tub tap has been constantly streaming for weeks...