Best New Septic System Installation in Portland OR

I had tree roots blocking my pipes and backing up my toilet into the sink on a Sunday. Roto Rooter came out and cleared the pipe, but they suggested that the pipe was not level so it would have to be replaced rather than cleared out and lined with a resin. When I told Sewer Renewal Specialists (I wish I could remember the person's name; he was great), he encouraged me to let him come out no charge and confirm this, because he suspected it was not true. Sure enough, he found nothing wrong with the pipe, spent more time clearing it out and then shot the resin in so it wouldn't happen again. All for half of what I would have had to pay for the Roto Rooter digging up my line and putting in new pipes. I've had no problem since. Sewer Renewal even came out and extended the release pipe(?) for free when I had a retaining was put in. I can't praise them enough.

Mario provided sensible information fast, even on weekends. He rediagnosed a problem and provided a much more through and rational repair recommendaiton than the other service provider that I contacted, and Mario's price was about 24% of the other provider's bid. I hope to never need him again, but if I do, he will be my first call.

As an update to this review I purchased the cartridge from Amazon and had my 32 year old daughter, who is not really familiar with plumbing (but wants to learn) install the cartridge while I supervised over facetime. It took about 15 minutes. $24 bucks vs $1550, wow!

People hire a professional, whether a plumber or any other trade, thinking that they have the skill and training to do a proper diagnosis on an issue. What your plumber did was like an auto mechanic wanting to put a new engine in a car because of a minor oil leak. I sent a picture of the outside of the shower faucet, not disassembled, to Pfister's tech email. They came back and not only identified the faucet but sent the original installation guide and were able to tell me what cartridge to replace it with. $24 on Amazon plus installation vs the $1550 quote from you. In my opinion your actions were NOT professional. And by the way you advertise on your website as a woman owned company. This could be technically correct but the only reason to make this statement is to draw in customers who may not want to deal with a rude male. When I asked to speak with the owner I expected to receive a call from the woman who owned the company. Instead I received a rude email from a rude male.

Meticulous, I don't think so. This is just another company that thinks they can take advantage of people. I asked for a plumber who could change the valve cartridge on a shower. Instead he wrote an estimate to completely replace the valve and body to the tune of over $1500, because he could not see a brand name on the outside of the valve. When I asked if he had removed the valve cover to look at the cartridge he said no but he could write an estimate to do that. That was after the company charged $89 for a service fee to get the plumber there. It would have taken 5 minutes to take the cover off, instead they highball the estimate and it did not even include patching the plaster that they cut to access the valve, which would have been another $500. DON'T USE THIS COMPANY!

Excellent, efficient and polite service from Shawn. Friendly and knowledgeable.

The guy showed up on time and did a thorough job of cleaning my kitchen drain. He explained everything he was doing and gave me advice on how to maintain my drains.

Terrible customer service … if I found the information I needed on the website I wouldn’t have called with questions… what happened to kindness and a willingness to do your job?

Axiom did a wonderful job helping to replace a broken water main. They were one of the only companies that didn’t charge me for a quote or try and up sell me other services. The staff was friendly and always communicated what the plan was for the day. And to top it off they came in significantly lower them all other bids I received. I’ll be calling them again if I have any other plumbing issues. Thanks for all your help, and quick scheduling.

Great quality work from Seth! He provided great service for us over at Casa Del Sol.