Best Bathroom Fixture Repair in Portland OR

Always fast, courteous service!

Simple toilet repair and complicated tankless water heater fix were accomplished. I received great explanations of all work needed and costs involved. Very happy with the thoroughness and responsiveness.

Had a significant leak today in my crawl space from our water heater and Gary from Precision got out here right away and quickly addressed and fixed the problem. At a VERY reasonable fee. Gary saves the day!! Thank you!!

Fabulous service with great advice on preventing further clogs.

Outstanding service, work and price!

Mike, the owner, is a straight shooter. He has high standards and does excellent work. I've hired him on three different occasions over a five-year period. The last time, I had his team re-pipe my house with PEX pipe. It was a big job, but they did what they said they would do with minimal disruption.

Solved a difficult plumbing problem in a old home elegantly. Very knowledgeable and polite.

My whole basement was flooded from a recent storm. I had to gut and re-do their basements. I have a bathroom down there so needed to re-do some plumbing. I called this company, and they really are great plumbers. Very timely and knowledgeable. They really are the Best Portland Plumbers!

Kent arrived on time to assess a bathroom pipe that may need fixing per my flooring contractor. Kent did a great job! Would recommend!

I've had a few jobs with Happy's Plumbing and my latest job had a lot of moving pieces. With my limited knowledge of plumbing, Leslie at Happy's was patient and explained the scope of work in a way I understood. She was highly professional and responsive in helping me coordinate all the vendors. Leslie understood the impact on the tenant and worked within a reasonable timeframe. Highly recommend Happy's Plumbing. Another thing to note, Leslie always answered the phone. Great experience.

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Great guy, does a great job and at a fair price.

Work done as described, on time, excellent job! Very happy with the basement sink, drains and washer hookups. Would hire them to work on the house again.

Great plumbing company

I have had terrible water pressure since I bought my house 5 years ago. It took forever for the water to run warm anywhere-we just got used to that. After my house was re-piped, the difference is incredible! I am so thrilled to have had this project completed and I will refer My Plumbing to anyone for their plumbing needs.
The crew that worked on my house were professional, thorough and most important to me: ON TIME!
Additionally, they found a ring behind my bathroom vanity that is very special to my mom and she is beyond excited to have it recovered. ☺
All in all, I would absolutely recommend this company to anyone looking for plumbing services and do so without hesitation. I 100% appreciate the work they did and can see the difference each time I turn a faucet now. Thank you, thank you!
-Rebecca