Best Replace And Installation in Plano TX

Highly recommended company. Very fast and efficient. Fixed the problem right away! No more running toilet. Thank you Bill for your services, greatly appreciated.

good honest pricing and they got the job done in no time at all. I called them late on a fri evening as my water heater was leaking and they were out around an hour and a half later with a brand new water heater. I will defo use these guys again in the future

Richard did an excellent job at locating the leak in my house. He was informative, courteous. The only issue is they advertise a free estimate, but the free is only if you hire them to do the work and pay for at least half up front even if the work is an insurance claim.

Rick was great when he came out! He took the time to thoroughly explain the issues with my toilets. You can tell that he cares about doing the job right and not just making money off people. He didn't even charge me for the trip! Wonderful experience!!

Its Annie and I am not a paid spokes person but a very satisfied customer of Gem. They have worked for us for years. They are reasonably priced, and always arrive on time and prepared. They are trustworthy and really nice people and I have recommended them many times. They have solved all of our plumbing needs in our home for many years.

Here's the deal...we all know plumbers can be expensive. That being said, I tried everything DIY off the shelf to fix my problem on my old house and it didn't work. I called Benjamin Franklin Plumbing because I was at the I don't care what it costs phase of the repair. Ben and Logan came out and took a look and said we got this...and they did. They were professional, personable, and more than competent (and the repair wasn't as expensiveas I thought it was going g to end up being). I couldn't be more pleased and will call them again. When you find yourself at the I dont know what to do next phase, call them! If I ever need a great plumbing service again, they'll be my first call. Ben...Logan...I and my family thank you.

Until today these folks rated 5 stars from me. I called them, explained exactly the problem. They sent out a plumber who said he was not interested in replacing my water heater circulation pump. In case this was a one-off visit from a sleepy apprentice, I called to check with the office. She agreed. Must be contagious and has spread throughout the company. DOA.

Aaron was extremely professional and checked every inch of our home to find a very unique problem obstructing our A/C. I am very appreciative of the manager Tim for sending Aaron out to diagnose an issue that was not resolved the first visit. Outstanding company that I have now used for A/C and plumbing. They will get all my business in the future.

I woke up to a fast leaking water heater and called one plumbing company. They told us they could not get to us for 3-4 days. I called 1st Plumber Allen TX and they were able to make it out within 2 hours. Their plumber was very informative and went over several options. He answered my questions and even explained what happened and what he will have to do, thoroughly, before he began to work. Service was prompt and pleasant. I would recommend them based off my experience.

Greg did a fantastic job installing faucets and fixing a water shut-off valve. Casto is the only plumbing service that I use. Very dependable! Thank you!

Fantastic work by Diego on what turned out to be a complex multiday project after an undetected dishwasher hose leak. I appreciated the explanations and options I was given along the way, as well as the attention to detail. Worth noting the company does work hourly instead of doing upfront project estimates, but I definitely felt I got everything I needed done for a very good price.

The man beat on our door and was very rude and impatient. Needs to be more professional and kind.

The Owner is disrespectful and rude when you ask him a question about his work he gets really irritated and starts cursing you he says that he's a professional but he's not not the way that he talks to you.

excellent service - neat repair of broken water pipe

Ryan and his assistant(sorry, can't remember his name) did a great job. They were very knowledgeable and professional. They kept us up to date on the progress. Everything is working and we are pleased.