Best Other Plumbing in Plano TX

Had an emergency and the service was quick and great! It was an after hours call. I was nervous. I was surprised to open the door to a friendly face with a smile. Reassured me and answered all my questions. Have already started planning future projects.

Had an issue with a toilet on the weekend. They came out, diagnosed and fixed the issue. Timely, friendly, professional and very reasonable considering it was a Sunday. There was no extra fee for the weekend. The technician was simply fantastic. Would definitely hire them again!

Jonathan did a great job repairing a foundation leak for us. On time, every time and communicated to us throughout the entire process. Nice to have good, quality, and timely service!

I had a water damage due multiple plumbing pipe issues (pipe burst and damaged pipe connectors) and it happened during worst possible time ( a day before on Christmas eve). I had to turn off the water supply. Hence I was looking for quick and effective plumbing service. Jason from Streamline plumbing co. came before the scheduled time, identified the issues quickly and fixed it very effectively. In addition, he provided recommendations which were very useful n helpful. Thanks Jason for your services. I would definitely recommend streamline plumbing co

This is my second time working with American leak. Love these people. Excellent communication, tremendous follow up and friendly and prof staff I have referred many people and only do when I am 100 percent confident of their service.

They came in on time and fixed my clogged drain in 30 min. Very fast and professional.

Came out at 8pm on New Year's Eve, with less than an hour's notice. That says something!!!!! On arrival, they were fast, professional & courteous. We will definitely use again every time in the future!!!

Luis provided great customer service and very helpful and professional recommendations on service performed and all other possible repairs.

Horrible Experience. At first, the interaction with the technician was great, anyone could tell very quickly from having a conversation with him, that he was very knowledgable. I was dealing with a broken sewage pipe under a new patio I had just finished building and I knew that repairing this was going to be tricky. The Mr Rooter technician suggested that we cut a 3x3 space in the newly poured concrete so that he could get under the patio to do a spot repair. This technician first quoted me $3,900 to have the concrete cut, the hole dug and the spot repair completed. For all of that work, that price actually seemed to be fair. Since this was a very important matter (until this was to be fixed, we couldn't use two of our full bathrooms) I decided to make the deposit of just over $1,000 so we could get the work scheduled, this is what I was told we had to do in order to get a project started. Before beginning, I wanted to speak with my patio contractor to make sure everything would be okay. She was afraid that if we were to do that, some support might give out as there was a stone fire pit about 6 feet long right above where the spot fix needed to happen. After exploring other options of how to get around having to cut the concrete, we decided that it was really the only logical path to go down. This is where the issues and dishonesty of the company began to come alive.Once I notified the technician that we would like to take the offer and began on the agreed upon project, he said he would have to now come back out and re-estimate the work. Very strange, right? When he shows up, he now says the work will not be $3,900 but, it will be closer to the mid $5,000 range. Keep in mind, at this point nothing has changed. This was very unsettling for multiple reasons, 1. This was clearly a rip-off tactic, 2. I had my contractor agree to cut the concrete for me, out of the $3,900 estimate I was given, this was a $1,099 line item cost. 3. They already had my over $1,000 deposit that I could not get back even though they hiked up the estimate substantially. But wait, It gets worse.Once the diggers show up, they don't bring enough tarp to fully secure the patio area and they leave dirt and filth everywhere. That didn't bother me all that much. What bothered me is when they were scraping their shovels recklessly to fill the hole back in, they were dragging their shovels against new stone stairs, scratching them up very badly and causing damage (all because they did not put tarp down). When I confronted them and the Mr Rooter technician about it, the Mr Rooter technician became very defensive and argumentative. He began to walk around the backyard to areas far away from where the work was being done and began saying that there are cut marks all over the stone work in other places (absolutely not true). When I disagreed with him about that, he began with very sarcastic remarks, like I cant bubble wrap the whole house. He then proceeded to tell me that he felt like me complaining about this was a slap in the face and that he's been trying to help me. I'm sorry, in case I missed something, I am paying Mr Rooter to be here, this is not volunteer work. After our bad ending to the day he went to get the paperwork for completion and then began admitting that the diggers had done wrong and apologized and said that he uses them all the time and that they have never done anything like that before. Sounds like an admission of guilt to me.. I asked multiple times to speak with a supervisor, his answer to me was that since it was late and they were gone from the office, that someone he already spoke with would be calling me first thing in the morning. That was a lie. No one called. I have followed up with their office after filing a formal complaint and I still have not received a call. DO NOT EVER USE THIS COMPANY.

I sure like listening to the driver’s music blaring outside my room in the morning.

Would never use again! Use wrong type of fitting for the repair. Kept saying that a lot of other thing were needing to be replaced and his charge would double with each and every repair.

So they just hang up the phone on you, I asked information about cost and installation and told him he was the first one I contacted and he just hung up on me. Elite? Not so sure.