Best Residential And Commercial Property in Phoenix AZ

We were so impressed with Damon and Autumn!! So professional, and courteous.

The jo

B was taken care of quickly and they cleanup as if it never happened.

We will for sure use again.

Anthony Limon is an asset to your company and deserves a raise. He's very professional, courteous and knowledgeable. He fixed our clogged tub and gave me excellent advice on a septic tank maintenance that saved me a lot of money. Thank you Anthony for excellent customer service . I'll will be recommending Moon Valley plumbing to everyone I know

I'm a real estate agent, in the process of selling my personal home.



My home warranty company OneGuard - selected Pruitt's to service my repair. My initial service request, on 2/16 was for a repair to the gas line on the hot water heater. The earliest they could schedule me in was on 2/25. The technician came out, repaired the gas line and told me that the gas control valve was leaking (it needs to be noted that the leak, while visible, was not interfering with the functioning of the hot water heater at the time). He ordered a replacement, which arrived quickly and the repair for the gas control valve was scheduled for 3/5. After the technician was at the house on 3/5, I received a call that they needed yet ANOTHER part to complete the repair, but that there was still hot water to the house. Again, the part was ordered and the THIRD service visit was scheduled for 3/16.



After the third servicing was completed, my case had been closed out in the home warranty system which indicated that the repair was completed.



Now, as my hot water heater is located outside of the house, the last two repairs were completed while I was out of town. I arrived back in town on 3/23 - a full WEEK after the supposed completion of the repair and to my surprise - there WAS NO HOT WATER TO MY HOUSE. In fact, the gas control valve WASN'T EVEN CONNECTED TO THE HOT WATER HEATER. The last technician at the property simply left the assembly disconnected, nobody told me that the hot water heater had been disconnected, that there was no hot water to the house, and they made it appear through the home warranty program that all of the repairs had been completed.



I called Pruitt's immediately and was told that they needed YET ANOTHER PART to complete the repair and that it would not arrive until 3/26 and that there was nothing else they could do.



It is now 3/24 and I have spent HOURS trying to get OneGuard and Pruitt's to get this situation resolved today to no avail. The best they can do is schedule yet another repair for tomorrow - yes, somehow the parts mysteriously arrived early.



So - not only am I without hot water to the house, the buyer of my property is unable to fully test the plumbing during the inspection that is scheduled for today.



Shame on both of these companies!!



It goes without saying that anyone who is even THINKING about hiring Pruitts on their own needs to run as far away as possible from this company. It is unfortunate, however, that all of the OneGuard and AHS home warranty holders out there will undoubtedly be subjected to the horrible service of this company indefinitely.



And as far as OneGuard - well they have been of absolutely NO assistance in this matter. I've promoted OneGuard for years to my clients and have had the policy on my personal residence for over 5 years. Funny how this company spends a ton of money promoting itself to the local realtor community (ironically, the buyer of my property is also a licensed realtor) - and then thinks nothing of flushing all that money down the toilet with the total lack of service it provides to it's customers. I had concerns several years ago when the company was purchased by American Home Shield and I now know that those concerns were more than justified. OneGuard ISN'T EVEN CLOSE to the same company that it once was.

Very pleased overall. Crew that worked at my home made a potentially unpleasant experience much easier . Ramon, Wyatt and Dylan were all professional, courteous and helpful.

Jonathan, Alex and Jose are all Professional workers and they say what they're going to do and they do it, I highly recommend this company Hero Home Servicea to anybody that needs plumbing work, thank you Hero.

we are very satisfied with the 90 plus feet of sewer line you lined with your fiberglass epoxy re-lineing system. all of your employees were experts at their jobs. they explained the different procedures and answered all our questions. the workplace was kept clean and neat. no trenching inside the house like the first 16 ft repair with piles of dirt.i wish we had known about your system sooner. we wILL recommend Nu Flow to anyone with old cast iron sewer line problems. THANK YOU.

We are remodeling our kitchen and of course found more problems behind the scenes. We contacted them and had an appointment set up right away to assess the problem. Kelly came out and quoted us and fixed the leak in the same day. He was very nice and professional and got the job done quickly! We definitely recommend them if you need any plumbing fixes!

HIred to clean out lateral lines in our condo pipes, after cleaning out a backed up kitchen drain. They were professional, personable and very qualified. Went above and beyond to help me. I would recommend them to anyone. Ben was the best contractor I've ever seen.

Our hot water heater went out, we called Water Heaters Only. Don did a great job. He was very knowledgeable and professional, answered all questions we had. Everything was completed in a very timely manner. Thank you

Mikey was awesome

We have been very happy with the service provided by Donley for the past 8 years and will continue to use them for all of our ACHeating needs.

Mike and Richard are great.
We use them on all our projects and they always do a great job. I wouldn't use anyone else.

We had a water leak in the wall behind our kitchen sink so I called Phoenix Discount Leak Detection. The technician they sent out located the leak and got it fixed in a matter of hours. He was fast and professional and repaired the leaking pipe for an affordable price. I would definitely recommend them to anyone who needs a leak repaired.