Best Hot Tub Installation in Phoenix AZ

Christian was awesome. Explained in detail what the options were and when I made my decision he was prompt with the parts pickup and installation of the replacement hot water heater. Cleaned up his work space too! Great job! Thanks!

work was done professionally.Friendly service.

A great bunch of guys. Not just good plumbers, but good people. I know that they do a lot of volunteer work. Keep it up guys.

Paul is awesome! he came and ripped out an old shower tub for me and installed a new tub and bath fixtures. He was kind and respectful and did great work! I would highly recommend calling Paul

We have used Johnco Plumbing last year for a sewer line break through our service line warranty (they were the ones to pick them and send them to us) Service was great and a great job done without us ever having to fight with the insurance. SO we decided to use them this time when we have had an issue with our water heater leaking. I called at just before 8am no answer left a message w/phone# no call back after an hour. Called again just after 9am still no answer and left a second message, waited and another hour and still no call back. I called again just before 11am and finally reached a live person. The representative took down the model#, serial# and the brand of or water tank and gave us a window time of 11:30am-1:30pm. well 1:30pm rolled around and no one showed up nor did we get a call that a plumber/tech would be late. I called again and still no answer only answering machine left a 3rd message. No call back AGAIN. Called a final time around 3pm and left my final message that I was following up and we have a no show. FINALLY at 4pm a plumber/tech called stating he only was forwarded our issue at this moment and if we can reschedule to MONDAY. I told him absolutely not, I've called and spoke to someone around 11am we were told a timeframe of 11:30am-1:30 pm and its now 4 PM and now you want to reschedule? I don't know whose exactly at fault here whether our info was never passed on to the plumber/tech or the plumber/tech forgot and lied about not getting the job til then...but something needs to be done about your customer services process.

Owner , Dustin, called at 8 am and said he would be out that day to install my new water heater. I asked him if he would be doing it himself. He said yes. I informed him I would like to be here during installation. Hours went by and I finally got a text at 2pm stating someone is going to my house now. The tech actually was already at my house my babysitter told me. I was very upset. I should have been called BEFORE someone was at my house and a time should have been discussed. I am not just sitting around my house all day waiting for someone to show up with no notice. I informed him I was not home and I specifically told him I wanted to be there. Also, I was upset he sent some other tech after he told me he would be doing it himself. I agreed to let that technician take out the heater and I would be home by the time the other one went in. I arrived at home to find nothing had been done. I had to call him when I got home and asked him why it wasn't removed. He said he sent the tech to another job. I asked him again if this is going to be done today. He said YES! However, 5:00 comes around with no call from Dustin. He text me at 5:00 asking if I needed it done tonight or can it wait until tomorrow. I text him back and said I really need it tonight. I have been without hot water for 3 days already. I have 4 kids and we all need a shower. Five minutes later I got a phone call from someone else in his company , since he didn't want to tell me himself, saying a technician had a death in the family and could not do it tonight. Really?! 5 minutes late all the sudden their is a death?! He was just hoping I would let him off the hook and tell him he could come tomorrow morning and when I didn't say that he made his buddy call me with a an excuse. What a horrible excuse. At least be honest. I was extremely upset. I called the next day and Dustin was very rude could clearly care less about customer service. I ended up having to find another company to do the work. Luckily the next company was AWESOME! He could have had a customer for life if he could have just been honest and followed through with what he told me he was doing. He has now not only lost my business but he has lost my grandma's as well (who was a previous customer). We will be taking all our business to the new company I found.

George has done several jobs for us always in a reasonable amount of time at a fair price. Recently we had our water heater go out and we provided us with multiple options depending on what we wanted to get. He is a solid guy and does excellent work. We have referred him to many people and they have all reported back how pleased they were with his work and price.

Danny was very professional honest. Great work and clean up

Great professional service at reasonable cost.

I had called Parker Brothers they were not going to come out for over 24 hours (I HAD NO WATER MAIN VALVE HAD BEEN TURN OFF TO HOUSE, AND STUCK ON OFF ) I called the answering service with in 5 minutes Joe called back and in 90 minutes someone was there and it was fixed 90 minutes it was fixed .

Professional, Reliable, Knowledgeable, and Affordable! Absolutely cannot recommend enough The Water Heater for Water Heater repair, replacements, and your other plumbing needs!