Best Repair Services in Phoenix AZ

Fast service. Tech Preston was polite, professional and efficient. Will use them again.

Good guy, been doing plumbing for a long time.

Good prices, would recommend.

Great service and the plumbing contractor was dispatched immediately

Great job by Mitch & AJ, they installed a new tankless water heater. Very neat installation and quick service. Shelle was very helpful as well!

Omg THE BEST EVER. Had an issue with a hot water heater that Joe installed a couple of months ago called him this morning here he came running all the way to Wickenburg to resolve the problem. The issue had nothing to do with the time consuming job Joe did previously it was due to lack off attention from my EMPLOYEES. He's awesome resolved the issue and was more than fair with me. I love this hardworking family they are fair honest & DEPENDABLE. More than I can say about the rest of the plumbing companies around.
THANKS DIGGERS.

Professional, Reliable, Knowledgeable, and Affordable! Absolutely cannot recommend enough The Water Heater for Water Heater repair, replacements, and your other plumbing needs!

Great service. I would highly recommend them, because they give us a extreme service & take reasonable prices. They're really good person. Thank you again!

Mountain Ridge Plumbing Services has staff that are professional AND kind. They immediately responded to our request for the installation of a new water tank and gave us a quote significantly less than another company. Once we agreed, they scheduled a technician to come out the next day. We were regularly notified when to expect him, and quite frankly, this technician who brought and installed the new tank was probably the most thorough and respectful plumbing technician we've ever had (we've lived in our same home for decades.) The contrast in the experiences we had with other companies before we contracted with Mountain Ridge was night and day. The others were late, quoted us sky high prices (I guess that's expected these days?), and still tried to upsell us. Mountain Ridge asked us what we wanted, gave us one price that was so much more in line with what we had researched, arrived on time, and had us back in the hot water business quickly, a huge relief after days of haggling with other companies. They will be our absolute go-to in the future. Thank you to everyone we connected with there!

I used Now Plumbing for repairing a gas Fireplace and installing a new BBQ Grill in my backyard.
Dan and Joe were very professional, gave me a 30 min heads up before they were going to arrive so I did not have to wait several hours wondering when they would show up. They explained what the issues were, what needed to be done and gave me options which I appreciated. They did an incredible job and I would say went above and beyond what I expected. They needed to fix the hose to the gas fireplace – when they were done it looked like a new fireplace – they cleaned it all up removed all the rust, I was shocked. My old gas grill also had a bad hose but it was so old the parts to fix it were going to be very expensive. So, they gave me the price to repair, or replace it. I went with the new unit. They got it installed that day, it looks great and it was not an easy install. When they were done they walked me through the features of the new grill and cleaned up everything. The Patio was cleaner after they left that it was when they arrived. I would recommend NOW Plumbing and will use them again in the future. I thought the price was reasonable for what they did and the time it took them to do it. Do I think I could have gotten a better price if I shopped around maybe, but I learned the hard way less expensive does not always save you money in the end.

Very professional and great work

.

Thank you for your fast service fixing my toilet. You guys are a life saver!

Was called over by our warranty company about a leaking water heater, said he had worked with our warranty company many times in the past and was able to replace and install a new water heater (the current one was too far gone) in about an hour and a half. He was great, super nice, knowledgeable and worked quickly.

Terrible! They didn't show up and when I called to explore what happened they teed off on me. Wasted 2 hours with them. Never use them again!

Called with a plumbing emergency due to sewage backflow. Even though they advertise 24/7 the lady that answered the phone said she had to wake up one of the technicians. Supposedly, they would call me back within 10 minutes. 4 hours later I contacted someone else.

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.

Top notch professional.

Jordan came over to fix my flooded irrigation box and did a great job at detecting the cause and fixing it in a timely manner. Came back to check the work and was super responsive! I’m very pleased would definitely contact him again for any irrigation needs .