Best Heaters Replacements in Philadelphia PA

Tony was so professional. He came as fast as possible to help with my backed up sewage line. He was knowledgeable and explained every possible option there was for me so there were no surprises. His prices were very reasonable and worth every cent. He is definitely my go to for all of my plumbing needs. Highly recommended!

Very professional folks!! Thanks

Stem repair.. Alan provided awesome service, professional timely got the job done. So happy!

Good service ?

I would recommend this company. They were professional and did an awesome job.

Professional, punctual and friendly crew. Very satisfied with the work performed, and I would definitely use them again in the future.

I first contacted these guys more than a month ago after a recommendation from a neighbor who had them install a pump.They initially came out in two days and told me the shower head needed to be replaced. I bought several that weekend, tried them all, and the issue did not go away. Called these guys all first thing the next week to tell them.The technician came out again a couple days later and took photos. He told me the cartridge usually takes just one or two days.Nobody called me for several days. So I called them again. The woman I spoke to said they must not have heard back from the supplier but they would contact me as soon as they did.Another week went by and still no phone call from the plumber. So I had to call them back again. This time I was told the photos the technician took were not clear. I immediately walked downstairs, took several photos, emailed them, and asked for confirmation they were okay.Another week went by. Again nobody responded. So I called and left a detailed urgent message with their answering service.The owner and namesake emailed me the next day early in the morning asking if he could come by. I replied within ten minutes despite being before 5am out West where I was traveling, explaining that would not work and asking if they revived the part. Nobody responded.So after 5 days I contacted them again. The woman I spoke to had the owner call me while I was on the line. Joseph explained this is is not how he does business and asked if he could come by today at 6:00am. I asked about a later time and he offered 6:30. Seeing he wouldn’t go much later, and given he seemed apologetic, I reluctantly agreed. We confirmed the 6:30 visit.Joseph also explained the supply house told them were two cartridges, they didn’t know which, and he would show me all the communication. He mentioned they wouldn’t charge me a service fee for the instal - only for the part. It was odd he didn’t tell me the price but I didn’t think anything of it at the time. Another odd thing was that I asked several times how long it would take to get the part and install it if we agreed though Joseph did not give me any answer.So this morning I awoke at 5:00 and was on my stoep from 6:25-7:05. Nobody came by.When I emailed to inquire and express my bewilderment, Joseph responded saying he called me this morning and left a voicemail. My phone has so not disturb on before 8am for obvious reasons so I did not see. I checked and did in fact have a voicemail - but it just asked me to call back. And it’s a moot point because we confirmed the 630 time. Backed by the word of the owner and namesake.I responded to his reply not even fifteen minutes later simply asking for the price of the part. This time Joseph did not respond.After more than a month, the office staff has now not responded at all a few times, responded extremely slowly others, and lied. Now the owner and namesake did not show up.And they haven’t even told me the price for the cartridge now that they heard back from the supply house. While I didn’t know why before, I do now. Just look at other google reviews.Don’t waste your time.

Wonderful care in explaining what he did and suggested for AC unit compressor cleaning. He did it and we feel better knowing that things are better!!! Steve was wonderful!! Thank You!!

I wish I could give ZERO stars. On 1/8/20 I made the unfortunate decision to contact Edwards Hughes & Son Inc as my heat wasn't working. I needed someone asap as it was too cold for my elderly grandmother & they were the only company that could come out asap.I used them about 10 months ago to replace a leaking hot water heater. I also requested the heater be serviced. That night there was leaking from plumbing associated with the hot water heater. The boiler, which was supposed to be cleaned/serviced, was no longer turning on and remained covered in dust/dirt. When I called a person was sent out who agreed the boiler hadn't been serviced. He apologized & made arrangements for the heater person to come out the following day. He also made repairs to piping, what exactly I'm not sure. The heater was serviced the following day.Back to 1/28/20. A service person came out for lack of heat. He reported there was a backup light switch that someone must have turned off which was why the heat wasn't on/working. I was charged the $125 service fee. Later that day the house got warmer, but the temp did not go above 69 degrees. I called back to inform them of this and was told they could send someone out the following day. On 1/29/20 a service person returned and informed my grandmother there was something wrong with the pipes/vents. I called the co. to request a call to explain the issue. 1/30/20 I received a call, was told there was a problem with air vents not opening which he was able to open and an issue with a device that controls how much air may get in the piping so he bled pipes. He quoted a 2000 to replace pipes, but said if that didn't work a new heater would be 4700. I received a bill in the mail for 145. Today my hot water heater is leaking through the floor into the closet. I called, received a return call and stated my hot water heater was now leaking and this could lead to a lawsuit. I believe it was the owner who talked over me, did not listen and hung up on me. I have already called another plumber to come out. AVOID!!

I had a emergency issue and had to call them late at night. The person who answered me was very courteous and professional and asked me to submit videos and photos of the problem. He explained the situation and reassured me and followed up the next day with great advice. Turned out to be the owner of the company! Thank you very much Cliff for your help in the middle of the night! Excellent customer service!

Amazing service. Each time the tech was on time and very knowledgeable about he was doing. They were also very personable and professional and treated my home with care. I had questions about a few things and the response and customer service was amazing when I called the office. I will be using them each and every time for my hvac needs.

They do a good job and are knowledgeable! I have only used them for commercial properties but they have been great to work with. Drain cleaning, roof drains, and building main shut off valves, great job on all!