Best Video Camera Pipe Inspection in Orlando FL

Excelente servicio, me dieron cita el mismo día, llegaron y solucionaron el problema rápidamente. Me atendió Jeffrey Ortega muy amable y eficiente. Super recomendado!

We have an older home built in 1988 that we purchased back in 2012 utilizing a septic tank and drainage field. All of our neighbors over the past couple years, one by one, have had to re-do their drainage fields. We had hoped that was not going to happen to us but yesterday it did! We experienced a backup in all out toilets and sinks. Our drainage field had finally said it's time to retire. Being in a bit of a panic we researched the internet and based on reviews took a chance with Total Enviro Services. They were able to show up that very day, thank goodness! From what I understand that is not always possible in their industry. Pat, the service technician, was just plain awesome. While he worked, we watched. He explained everything he was doing. He explained how the septic tank and the drainage field works and quickly got our toilets and sinks working again by cleaning out the tank. This at least bought us a couple weeks to get ready for the next steps. Our next step with Total Enviro Services is have our drainage field replaced. Not fun, not cheap, but it's very clear to us now what it does, and why it needs to be replaced. I'll update this post once that happens. For now, everything to-date done by Total Enviro Services has been outstanding. Thank you! More to follow...

Albert dit a great job. He was polite, helpful and did a through job. He kept me informed on what was happening. I was very pleased with his amazing service. I highly recommend Stronghold Plumbing.

Great service from the Service Tech Thomas Marshall. He was very informative and knowledgeable as well as a true Professional. He just reaffirmed why I have always used Modern Plumbing and will continue to in the future.
My Thanks to the whole team.
Steve

Vincent found the leak under my bathroom sink right away! He also fixed it quickly! He did a great job! Always use this company for plumbing issues! They are efficient and fairly priced! Thank you again!

Our plumber's name was Nestor. He was punctual and professional and was very sociable. He did a wonderful job and was very easy to converse with regarding the issues regarding our plumbing. He represented Roto Rooter outstandingly. I will definitely use Roto Rooter again after the impression he left.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

Simply selling the house and needed a licensed contractor to tighten some leaking drains. Frank Gay had all the information and went above and beyond to make sure our minor issues were taken care of so that we may go to closing.Thank You Chris,Michael

Not excited about them at all. Contacted the office 4x to receive an itemized receipt of services. I had a marching toilet taken out and a generic one placed in. The office staff refused a general manage or a service person to speak with me directly. My advice find a local family owned plumber for your plumbing needs. The quote over the phone was $140-$200 and the actual charge was $500. On the phone I call it was clearly stated I did not want the charges to go over and all work was to be approved. The toilet from home dept was out in and the service person presented me with the $500 bill I was shocked.

This company is so great! Joshua was on time and knowledgeable. He came and gave a quote and said that he could fix it today!!! So unbelievably happy and satisfied!! I thought the cost was a reasonable price also! I will definitely be using them again if I need too.

These guys were money. Best experience I have ever had with any crew. Crew of 4 completed my repipe in 6 hours, city inspector came the next morning followed by another crew to reset the holes. Totally satisfied customer and their price was also reasonable. Two huge thumbs up. Will definitely use them for all my plumbing needs moving forward.

Extremely professional and timely service. They arrived on site and started working immediately. They explained my options to repair my leaking pipe, and promptly resolved the issue so my family and I can begin using water again. Would highly recommend to anyone!

Very prompt to Identify Problem an put repairs into motion. Explaining all to me prior to start of parts replacement. Final Testing proved all to be perfectly done. Refrigerant charge was verified to be in correct range. Very Knowledgeable an efficient for sure. Hats off to a job well done!

You did everything you said you would do and the guys on-site backed up your promises. And they weren't stopping until the job was done. I can't recommend you and your team more! We are an extremely satisfied customer.