Frank Gay Services: Plumbing, Drains, HVAC & Electrical in Greater Orlando Area

Very prompt to Identify Problem an put repairs into motion. Explaining all to me prior to start of parts replacement. Final Testing proved all to be perfectly done. Refrigerant charge was verified to be in correct range. Very Knowledgeable an efficient for sure. Hats off to a job well done!

Today, I had a disappointing experience with this company. While I understand that prices can vary, what I encountered was unacceptable. Last month, I reached out to Frank Gay for a service, and the work was completed satisfactorily. However, when I requested the same service for another property today, the price was twice the original amount. This was surprising, especially considering it wasn't an emergency call this time. During my conversation with the technician, they even tried to negotiate the price, which I believe shouldn't be the case for standard services. It seemed like the technician realized I was a business owner and attempted to take advantage. While they may get the job done, I strongly suggest exploring other providers in the area who offer honest work and reasonable prices. Therefore, I cannot recommend Frank Gay Services.

Also, tech did not leave my home the way it was found.

After spending nearly $12k on a new AC, I’m disappointed in the cowling that covered the opening. I feel that the cowling install could have been better. It looks like something they forced to fit. Looks unprofessional. Otherwise, the service was good. The work and technicians were prompt.