Best Septic Tank Maintenance in Orlando FL

Excellent customer service. Very Friendly and Efficient.

Rod Smith/Lapin unstopped my kitchen sink previously. He was the third plumber to check it out, but the first one to fix it. (in less than 1/2 hr.) A couple of years ago, I was having my bathroom remodeled and whenever the carpenter pulled out my vanity, he discovered pin hole leaks in my water pipes. I called Rod and he recommended due to the age of my home, replacing the piping. He had that done and I was extremely satisfied. However, in June of this year I had another problem which turned out to be due to defect in the replaced pipe. I called Rod and he immediately responded, covering the incident entirely. He called in Mike Riley with Riley Drywall and Ashley Peterson/Jose Sanchez with Cntrl FL Restoration Solutions. I cannot express how blessed I feel to find that Rod Smith/Lapin promptly oversaw the job and went above and beyond for customer satisfaction. 9/29/2021 Ethel Henderson

I was quoted over $200 to replace a $9 part. Thankfully, I used Angie's List, and the estimate was free.

Great experience with Orlando City Plumbing! Thank you very much!

I could not be more pleased with the service I receive from Modern Plumbing. I am doing a renovation and they have been wonderful working around the other contractors and always do a great job. My tech Johnny really goes above and beyond to make me feel valued as a customer and makes sure everything is to my satisfaction. Thank you for the great work!

Front office and Receiving staff are top notch. Very friendly and helpful!!

The team from roto-rooter is truly customer friendly and focused. My fear of possibly having a bigger issue was easily fixed by the professional in a few minutes. Very impressive.

They are on time, polite, and got the job done

First time servicing our septic after buying our home. Nate and Kountry did a great job. They were friendly and experienced. Thank you Brownie!

I called for a backed up kitchen drain. Very nice customer service and very easy to book an appointment. My technician Jesus was great, he was super nice and professional. Simple clearing of the drain and it’s draining just fine. Good price for the work today. Thanks again!

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

Pinhole leak in a copper pipe - $143 to fix. It took them under 1/2 hour to fix it. I assume that if they worked a full 8 hours on a project, it would cost 16 X $143 or $2,288.
I'm not sure what other plumbers charge.

Hired A1 Service Plumbing for a routine backflow testing. The technician failed to turn the irrigation valve back on after testing and, with use traveling for two months, this killed off most of my lawn. A simple $80 testing will now cost me hundreds to repair. I also had to remind them twice to send in the paperwork to the city for testing.

Now, they won't return my calls or emails. Completely unprofessional.

Gabby is the highest quality of craftsman you can find anywhere ! Whether it be plumbing, tile work, or carpentry, you won't be disappointed with anything he works on in your home or office. I used his services for 25 + years.