Best Sewer And Drain Repairs in Omaha NE

These guys are the best. Ben is fantastic. They are super quick and fairly priced. All of them are very courteous and polite when they are working. Great guys all around.

Paul installed backflow for sprinkler system-very easy to work with- did a nice clean job

Had an issue and worked with office to rectify. Can't ask for more than that. Will use in the future as they stand behind their work and word.

Mike and his crew were great! Honest, fast and fair! Thank you!!

I am very pleased with the service I have received from Action Rooter.
I recommend them to all my friends and family.

About a week or so ago, I noticed the sink in my upstairs bathroom was draining slower and slower . . . pretty much by the day. So after perusing the listings on Google, and after many attempts at other services, I came across this company. I told Bill, the owner, my issue and asked how much to fix it. He told me it would be 75.00 + tax which would make it about 80.00 and some change, but he could not get to it until the next day which was Wednesday. I set the appointment for Wednesday at 2 pm. Wednesday morning Bill called and said they were being held up by a big job and he would have to push my appointment back to 3 or 3:30 pm. I agreed to this. SO FINALLY AT 4:35 pm, one of Bill's employees shows up, I showed him to the sink and left him at it. About 30 minutes later he comes downstairs and asks me if there was any extensive work done previously on the upstairs pipes. I told him yes about 5 or so years ago, there was some pipes replaced and they had to open the wall in my bedroom to do it. He tells me that he couldn't snake past a point in the piping because of some kind of blockage or sharp turn . . . SO I WOULD HAVE TO GET A PLUMBER OUT TO POSSIBLY OPEN THE WALL AGAIN IN ORDER TO GET TO THE ROOT OF THE CLOG! I stood back and looked at him and asked, Aren't you a plumber?, he says, No, I'm just a drain guy . . . So I asked him was the sink still clogged, he said yes. So I went back upstairs and sat in my room while he gathered his things, after he wiped up whatever mess he made in the bathroom.
Unbeknownst to me, there was a 50.00 service fee, he didn't charge me the extra 30.00 since he wasn't able to get the drain unclogged. THANKS!!! So I paid 50.00 for this guy to show up over 2 and 1/2 hours late, further clog up the pipes, leave dirty brown water standing in the sink (which he could've taken the pipe off and let the crap drain into a bucket and then dump the bucket into the toilet! But I guess that would've been too much like right!) And then to make matters worse . . . HE'S JUST A DRAIN GUY?!?! When somebody shows up to my house with PLUMBING written on the side of the van, I EXPECT A PLUMBER! And instead of ME having to call somebody else . . . why didn't he call his boss and ask him to come to the house to further assess the situation?!?!

I called Bill, told him I was not happy at the virtual non-service I got, and the mess that was left behind, not to mention that I felt like I paid them for nothing! Also upset that now it is up to me to get ANOTHER plumber to come out and fix what they didn't fix. At first he sounded as if he were going to come out, but I told him I wasn't at home because I had to be somewhere at 6 pm, and that I wasn't happy about his guy being late either. In the end Bill half-way apologized and said he would say something to his guy about leaving a dirty sink with standing water. I also told him there was no discussion of this 50.00 service charge. He told me that he should've charged me the full 80.00, but since he didn't get it unclogged he only charged me the 50.00...

NEVER AGAIN!!!

UPDATE:

Roto-Rooter was out here this morning, he too was a drain guy. Difference between him and this clown organization from yesterday? He didn't charge me for not remedying the clog, and he didn't leave a mess!

I called Bill and told him I wanted my money back, because there was no previous talk of a service fee, and the aforementioned regarding Roto-Rooter. This fool had the nerve to tell me (without ever stepping foot in here), that my pipes were not up to code, and something about his guy not being able to go through the toilet to unclog the drain. I asked him just how in the hell he came to that conclusion? He says because he's been doing it 20 years ..............

I again demanded a refund, he refused, I told him I hope that's the last 50.00 he ever gets, I'm calling the BBB, and he just might end up on the news!

YOU WANNA F WITH MY MONEY? YOU WANNA GO HARD?! WATCH THIS!

FROM NOW ON . . . I ONLY DEAL WITH NATIONAL CHAINS OR LARGE LOCAL COMPANIES!!!

Jeff did all of the plumbing in our bathroom remodel which was extensive. He did a great job at a great price! Thanks Jeff.

Amazing service at a great price. Called at 10:30am and they were there by 12:30. They were able to fix my gas pipe issue and my plumbing issue. Their price was very reasonable. Will call them for all of my plumbing needs.

This company is awesome!!! The guys are very professional. The office staff is great as well!!

I have been a customer of Perfect Plumbing for many years. Over the years, they have installed a tank-less gas water heater, water softener, new toilets, a new water meter, and corrected the original plumbing so that it no longer juts out into the utility room. Everything they have done has worked flawlessly over the years.

Today I had them replace the garage hose bib (an outdoor faucet). They were able to do that in 15 minutes at a very reasonable rate. I highly recommend this business. They are the only plumbing firm I will ever use!

Max and Tyler did a phenomenal job diagnosing and fixing our issue all in one day for a very reasonable rate, they even went above & beyond to make sure everything would stay that way for the foreseeable future. Quality service and people!

Thank you for the response and getting this resolved.

Marc is always professional, personal and on time!

Great service techs, very knowledgeable and easy to work with. Admin staff was also efficient and polite on the phone. Would use again!

Love this company!

My problem started with another plumber getting his snake stuck 80 ft out in my main stack, after I had a sewer backup in my basement. I called several other
companies, all stating I'd need to have the snake located and extracted. Which would be thousands of dollars. That night I prayed for someone with skilled hands to come and resolve this issue.
The next morning I called Equisure Inspectors. Scott and Jordan showed up, after speaking with Scott explaining my issue. Scott informed me he was optimistic, he could remove the snake. Sure as s***, he and Jordan got the snake out! Scott advised me to wait a few days and they would come back out to clean the out roots and hydro blast the pipes/main stack. He kept ne informed throughout both processes. Both men were professional and great at their craft. I will be using this Father Son team for all my plumbing needs in the future.

Came and looked at the plumbing that needed to be fixed but it took over a week for them to get a bid and I had to call them to find this out.

Professional service at its best! On time and does a great job with communicating everything before initiating repairs! Very friendly and competent! Would highly recommend for any and ALL plumbing needs!

Our toilet valve broke and my husband and I attempted to fix it ourselves. We had no idea what we were doing.

Once we had installed the new parts, we realized we made some mistakes and there was a leak. We called 402 Plumbing around 6 p.m. on a Friday. Fernando was very kind and professional. He came within the hour and replaced the leaking pipe, fixed some of the issues we made when replacing the valve, and also helped answer some of our other plumping-related questions for future fixes.

We will definitely be reaching out to Fernando again.