Best Hvac Installations And Repairs in Nashville TN

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

We have had a terrible experience with Hiller. Our A/C began freezing up in early May. This is our first home and so I chose Hiller due to their promise that customers will be satisfied and several positive reviews I read online. I scheduled the appointment online May 4, 2020. The appointment date I was given was May 19 which was a bit frustrating but they exceeded my expectations by calling to say they could get someone out May 14, which I thought was great. That was where my excitement ended. They said we had a leak in our condenser and they would have to order a replacement. The part came in and they returned May 29 to install it. This is a large part and when the technicians installed it, they discovered the replacement also had a leak. Another part was ordered and June 15th a single technician returned for a two man job and installed the part. We thought that would be the end of it. The afternoon of June 10 water started leaking from upstairs where the unit is located and down through my ceiling and onto the floor of the first floor. We put a pot under it to catch the water and a paint pan to catch the drips under the unit due to the small space, so it had to be repeatedly drained. We turned off the A/C to try to get it under control and it got up to about 90 inside the house very quickly. We called Hiller and waited on hold for approximately 20 minutes or so. A lady came on the line who listened and was apologetic and said they would get someone out that afternoon but she couldn’t be sure what time. I also asked for a supervisor or manager to address the issue. I was told I would get a call back from someone in leadership either that night or by Monday 7/13 end of business. At around 9:30 that night the tech showed up and said they had left out a component, a drip pan for inside the unit during the repair and had taken away the one that was in our unit when they removed it. He checked to see if our unit was still available to get the pan out of it and it was not, so they had to order one and it would be in 7/13 as well. So we had to keep up the rigged drainage setup all weekend meaning we could not leave the house without my husband or I being here in case the water overflowed. This made grocery shopping and errand running inconvenient. Monday comes and the tech who came Friday evening comes and makes the repair and advises us a manager is supposed to be in touch to talk about the drywall damage due to the negligent repair. It is now Wednesday, 7/15 and I have received no such call. So I called Hiller again and spoke to another nice apologetic lady who advised she wasn’t sure how we “slipped through the cracks”.

Matt was knowledgeable, professional, patient, and extremely helpful. We would love to have him come back next time we need HVAC maintenance or repair. Matt provided excellent customer service.

I had my semi annual hvac checked out prior to using the AC for the year. Ritchie did a great job. In an out in a reasonable amount of time and let me know at the end before leaving what the status of my AC unit was. Good job Ritchie.

I’d give them 10 stars if I could. I can't say enough good things about Air Trust and their whole team. My HVAC system was getting old and I knew it was time for an update. Rather than waiting till it died on a very cold night, I decided to fix it before it became an emergency. I submitted a request online and was called back within 30 minutes. The were able to come out that same day and gave me a quote that was hard to beat. It was significantly less than a quote I got from one of the big boys that advertises on TV all the time. Who do you think pays for all those ads? You do, when you buy their overpriced system. Rather, Air Trust relies on word of mouth and referrals, and several neighbors highly recommended them. I’m glad I called them. You should absolutely give these guys your HVAC business. They were pros. They came when they said they would, did the job right the first time and cleaned up after themselves. I’m more than pleased with the service, professionalism and price. You can’t beat ‘em. (Update 1 week after install: I came home to find 2 cases, or 1 year supply, of Air Filters on my doorstep from Air Trust. That was a surprise! What a way to take care of your customers.)

Matt is a great guy. He’s very friendly and knows his business well. He shot me straight and got the job done quickly and effectively. I will absolutely call him again for our plumbing needs.

Awesome service josh guthrie👏

Awesome company. Very professional and punctual. Very honest. Could have charged me and I wouldn’t know but they were honest and didn’t

I know these guys and you will not find more honest hardworking people. They are committed to 'making it right' and giving the best experience possible. It is also an employee run, Christian company - they are the real deal.